Developing a service quality scale in context of organized grocery retail of India

P Jain, VS Aggarwal - Management Decision, 2018 - emerald.com
Purpose The purpose of this paper is to check the reliability and validity of a well-
acknowledged scale developed by Pratibha A. Dabholkar (1996) in the context of Indian …

Factors Influencing Customers Loyalty Towards Online Food Delivery Applications in Klang Valley, Malaysia

HS Tiep, GM Ling, LP Pei - 2023 International Conference on …, 2023 - ieeexplore.ieee.org
The impact of consumers' loyalty to food delivery applications is examined in this paper
using a technological acceptance model. Data from 106 Malaysian via convenience …

[PDF][PDF] Challenges of hospitable service delivery: The case of human settlements services at a municipality in South Africa

SL Khuzwayo, O Tefera - African Journal of Hospitality, Tourism and …, 2020 - ajhtl.com
Abstract The Durban Municipality Human Settlement Unit (HSU) is always inundated with
customers to get a hospitable service. These customers come forth with a variety of …

PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN PADA JASA BARBIE LAUNDRY DI BANDAR LAMPUNG

NL SATY - 2019 - digilib.unila.ac.id
The problem of this study is whether the quality of service and price effect on customer
loyalty in services Laundry Barbie in Bandar Lampung. The hypothesis of this study is …

The Role of Quality in Bit Stream Access Internet Service Providers on Customer's Loyalty in Palestine

A Demaidi - 2017 - repository.najah.edu
Abstract The Internet Service Provider (ISP) sector in Palestine operates in a highly
competitive market, including many challenges related to the Israeli rules and regulations …

[PDF][PDF] Customer Satisfaction and Loyalty in Pakistani Islamic Banks: A PAKSERVE Investigation

A Raza, SU Qureshi, M Abbas - Management, 2011 - academia.edu
The objective of this research is to explore the relationship between customer satisfaction
and service quality with moderators like perceived risk, switching cost, knowledge and …

[引用][C] Determinants of Consumer Choice of Supermarkets in Nairobi City County in Kenya

MSK Kiogora - 2020 - United States International …