[HTML][HTML] Advances and challenges in conversational recommender systems: A survey

C Gao, W Lei, X He, M de Rijke, TS Chua - AI open, 2021 - Elsevier
Recommender systems exploit interaction history to estimate user preference, having been
heavily used in a wide range of industry applications. However, static recommendation …

Proactive conversational agents in the post-chatgpt world

L Liao, GH Yang, C Shah - Proceedings of the 46th International ACM …, 2023 - dl.acm.org
ChatGPT and similar large language model (LLM) based conversational agents have
brought shock waves to the research world. Although astonished by their human-like …

Large language models as zero-shot conversational recommenders

Z He, Z Xie, R Jha, H Steck, D Liang, Y Feng… - Proceedings of the …, 2023 - dl.acm.org
In this paper, we present empirical studies on conversational recommendation tasks using
representative large language models in a zero-shot setting with three primary …

Towards unified conversational recommender systems via knowledge-enhanced prompt learning

X Wang, K Zhou, JR Wen, WX Zhao - Proceedings of the 28th ACM …, 2022 - dl.acm.org
Conversational recommender systems (CRS) aim to proactively elicit user preference and
recommend high-quality items through natural language conversations. Typically, a CRS …

Leveraging large language models in conversational recommender systems

L Friedman, S Ahuja, D Allen, Z Tan… - arXiv preprint arXiv …, 2023 - arxiv.org
A Conversational Recommender System (CRS) offers increased transparency and control to
users by enabling them to engage with the system through a real-time multi-turn dialogue …

KuaiRec: A fully-observed dataset and insights for evaluating recommender systems

C Gao, S Li, W Lei, J Chen, B Li, P Jiang, X He… - Proceedings of the 31st …, 2022 - dl.acm.org
The progress of recommender systems is hampered mainly by evaluation as it requires real-
time interactions between humans and systems, which is too laborious and expensive. This …

Unified conversational recommendation policy learning via graph-based reinforcement learning

Y Deng, Y Li, F Sun, B Ding, W Lam - Proceedings of the 44th …, 2021 - dl.acm.org
Conversational recommender systems (CRS) enable the traditional recommender systems
to explicitly acquire user preferences towards items and attributes through interactive …

A unified multi-task learning framework for multi-goal conversational recommender systems

Y Deng, W Zhang, W Xu, W Lei, TS Chua… - ACM Transactions on …, 2023 - dl.acm.org
Recent years witnessed several advances in developing multi-goal conversational
recommender systems (MG-CRS) that can proactively attract users' interests and naturally …

C²-crs: Coarse-to-fine contrastive learning for conversational recommender system

Y Zhou, K Zhou, WX Zhao, C Wang, P Jiang… - Proceedings of the …, 2022 - dl.acm.org
Conversational recommender systems (CRS) aim to recommend suitable items to users
through natural language conversations. For developing effective CRSs, a major technical …

How can recommender systems benefit from large language models: A survey

J Lin, X Dai, Y Xi, W Liu, B Chen, H Zhang, Y Liu… - arXiv preprint arXiv …, 2023 - arxiv.org
With the rapid development of online services, recommender systems (RS) have become
increasingly indispensable for mitigating information overload. Despite remarkable …