Purpose The relationship between strategic choices and performance in service firms in
emerging markets has remained largely under-researched. This study aims to address this …

Abstract Information technologies have evolved from its traditional back office role to a
strategic resource role able not only to support but also to shape business strategies. For …

Purpose–Most electronic market (e‐markets)‐based research that has been undertaken has
primarily focused on the design and development of systems to support electronic trading …

The original definition of CRM describes it as a strategic process combining management
practices, knowledge, resources and suitable customer information software of a firm to …

Factors affecting the alignment of information systems (ISs) and organizational strategies (ie,
strategic alignment) vary depending on the organizational contexts, comprising both the …

Fiscal challenges are forcing institutions of higher education to do more with less, while
retaining the quality of service that the institution has established. The net result is that these …

Ausgelöst durch die steigende Relevanz von IT gewinnt die Entwicklung von IT-Strategien
zunehmend an Bedeutung. Gleichzeitig gibt es aufgrund der Neuheit dieses Themas kaum …

In China, creative industries are evolving, but creative entrepreneurship education is
undeveloped. In order to propose an approach for introducing creative entrepreneurship …

Abstract Knowledge plays a crucial role in enhancing the quality of information system (IS)
investment decisions. This study aims to explain which and how knowledge-related factors …

Deciding business portfolio, investment approach, and parenting management style need to
understand how the fit of the parent company and its business, and the degree of potential of …