With businesses under increasing pressure to provide excellent customer service,
postfailure recovery strategies have become critical for long‐term customer satisfaction and …

The exponential growth of digital information has led to the pervasive problem of information
overload, affecting decision-making, productivity, and well-being. This article reviews the …

Purpose The complex phenomenon of information overload (IO) is one of the pathologies in
our present information environment, thus symbolically it signalizes the existence of a dark …

Research 2.0 and the Future of Information Literacy examines possible congruencies
between information literacy and Research 2.0, because the work of today's researcher …

Background An excessive overload of information causes an ineffective management of
information, stress and indefiniteness. Furthermore, this situation can prevent persons from …

This chapter investigates the complex phenomenon of 'information overload'that, despite
controversies about its existence, is a major problem, the symptoms of which have to be …

Collaborative information monitoring (CIM) involves intentional information monitoring
activities pursued by a group and could help researchers keep up to date. This paper reports …

The COVID-19 pandemic has underscored the urgent need for mental health and wellness
resources for individuals and communities. Public libraries play a central role in democratic …

Abstract Information generation is increasing rapidly on a global scale. The exponential
advancement in information technology and communication has accentuated the problem of …

The objective of the financial statement note disclosures is to provide relevant and useful
information for decision-making (Kieso et al., 2016). However, there are concerns financial …