On the occasion of the 50th anniversary of the Association of European Operational
Research Societies (EURO), we share our perspectives and reflections on maintenance …

This paper analyzes a condition-based maintenance (CBM) model for a system with two
heterogeneous components in which degradation follows a bivariate gamma process …

Warranty services play an important role in protecting customers against product failure and
signaling manufacturers' product quality. In this paper, we study two warranty service …

This paper studies the impact of dual price sensitivity (product price sensitivity and extended
warranty service price sensitivity) on the decision of the closed-loop supply chain (CLSC) …

In practice, fairness concerns always have significant impacts on the performance of IT
service supply chain (ITSSC). However, the existing research on IT sourcing lacks attention …

This article explores the use of advanced digital technologies as a support in enhancing
reliability management during the warranty stage. While previous studies have focused on …

This article studies a performance-based warranty for products subject to competing hard
and soft failures. The two failure modes are competing in the sense that either one, on a …

The rapid development of advanced sensor technologies makes it possible to monitor the
working cycle of products, which enables manufacturers to design warranty policies by …

This study considers warranties for consumer electronics with multiple dependent competing
failure processes, including minor, over-degradation and catastrophic failure. Furthermore …

Platforms are realizing that providing extended warranties not only achieves high profitability
but also improves consumer satisfaction. In the current marketplace, extended warranties …