Coincident with the rapid growth of consumer returns and their corresponding importance in
the retail marketplace, academic interest in the area of consumer return policy design has …

This paper develops a low-carbon supply chain consisting of a capital-constrained
manufacturer and a capital-abundant retailer where bank loans and early payment are …

This paper examines the selling strategy of an internet platform retailer in the presence of
customer returns. A supplier may sell its product through the platform retailer and also …

This paper develops a supplier-retailer fresh product supply chain under three sales modes:
retail mode, dual-channel mode, and O2O (Online-to-Offline) mode. For each mode, the …

We develop game-theoretic models to study a supply chain in which two manufacturers
supply a product in quality-differentiated brands to a common retailer. The supply chain …

We develop a duopoly model to examine how online reviews influence the decisions of two
competing online sellers who sell products of differentiated quality under different returns …

Return-freight insurance (RI) and physical showroom (PS) can be a double-edged sword for
retailers, as they can help consumers reduce product mismatch and information uncertainty …

With the development of e-commerce, online shopping has become increasingly common,
and as a result, consumers inevitably encounter the problem of returns. Therefore, pricing …

A buy-online-and-return-in-store (BORS) service is an important omnichannel strategy that
can be commonly observed in practice. In this study, we explore the BORS adoption strategy …

In the platform economy, many brands have already supplied products to platforms (eg,
Amazon. com and JD. com) who operate “self-run (SR)” stores. They face the challenges of …