Online healthcare portals have become prevalent worldwide in recent years. One common
form of a healthcare portal is the online consultation website, which provides a bridge …

The majority of social network research in the IS field relies on assumptions that social
networks are single‐level unified entities, disregarding the potential bimodal network …

Software‐as‐a‐service (SaaS) applications have experienced a decade of explosive
growth, eliminating barriers in reaching users and enabling real‐time interchanges and …

Social Media Analytics and Practical Applications: The Change to the Competition
Landscape provides a framework that allows you to understand and analyze the impact of …

Many companies use real-time feedback applications to increase employee engagement
with their performance evaluation programs and disseminate the results. Yet beyond giving …

As one of the most important financial innovations in the last two decades, credit default
swap (CDS) contracts have been initiated and actively traded in the market to hedge against …

Purpose Users' knowledge contribution behaviors are critical for online Q&A communities to
thrive. Well-organized question threads in online Q&A communities enable users to clearly …

Contextual situations, such as having dinner at a restaurant on Friday with the spouse,
became a useful mechanism to represent context in context-aware recommender systems …

With the growth of online mental healthcare platforms, health professionals have been
providing online consultation services during their spare time. However, little is known about …

Care coordination involves shaping patient care activities and sharing information among all
participants concerned with a patient's care to achieve safe and effective care. The …