[HTML][HTML] The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

A Rapp, L Curti, A Boldi - International Journal of Human-Computer Studies, 2021 - Elsevier
Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

Pedagogical agent design for K-12 education: A systematic review

S Zhang, CD Jaldi, NL Schroeder, AA López… - Computers & …, 2024 - Elsevier
Pedagogical agents (PAs) are increasingly being integrated into educational technologies.
Although previous reviews have examined the impact of PAs on learning and learning …

Uncanny valley effects on chatbot trust, purchase intention, and adoption intention in the context of e-commerce: The moderating role of avatar familiarity

SW Song, M Shin - International Journal of Human–Computer …, 2024 - Taylor & Francis
This study investigates the effect of chatbot humanization on the perception of eeriness,
trust, and users' behavioral intention. Specifically, this study employed a 2 (humanization of …

Value co-creation in smart services: a functional affordances perspective on smart personal assistants

R Knote, A Janson, M Söllner… - Journal of the Association …, 2020 - papers.ssrn.com
In the realm of smart services, smart personal assistants (SPAs) have become a popular
medium for value co-creation between service providers and users. The market success of …

Analyzing how emotion awareness influences students' motivation, engagement, self-regulation and learning outcome

M Arguedas, A Daradoumis, F Xhafa Xhafa - Educational technology and …, 2016 - JSTOR
Considering social and emotional competence in learning, emotion awareness aims to
detect the emotions that students show during their learning interactions and make these …

The effects of multiple-pedagogical agents on learners' academic success, motivation, and cognitive load

S Dinçer, A Doğanay - Computers & Education, 2017 - Elsevier
In computer-assisted instruction, primary causes for the main problems are student's feeling
lonely and lack of social learning environment. Pedagogical agents, which could enable …

“Alexa, can I program you?”: Student perceptions of conversational artificial intelligence before and after programming Alexa

J Van Brummelen, V Tabunshchyk… - Proceedings of the 20th …, 2021 - dl.acm.org
Growing up in an artificial intelligence-filled world, with Siri and Amazon Alexa often within
arm's—or speech's—reach, could have significant impact on children. Conversational …

How are you, chatbot? evaluating chatbots in educational settings–results of a literature review

S Hobert - 2019 - dl.gi.de
Evaluation studies are essential for determining the utilization of technology-enhanced
learning systems. Prior research often focuses on evaluating specific factors like the …

A review of the practical applications of pedagogic conversational agents to be used in school and university classrooms

D Pérez-Marín - Digital, 2021 - mdpi.com
Pedagogic Conversational Agents (PCAs) can be defined as autonomous characters that
cohabit learning environments with students to create rich learning interactions. Currently …

Pedagogical agents in K-12 education: a scoping review

S Zhang, CD Jaldi, NL Schroeder… - Journal of Research on …, 2024 - Taylor & Francis
Over the past three decades the field of pedagogical agents (PAs) has seen significant
growth, but no review has specifically focused on the design and use of PAs for K-12 …