Background: In 2009 the UK National Patient Safety Agency relaunched its Being Open
framework to facilitate the open disclosure of adverse events to patients in the NHS. The …

The need for organizational innovation as a means of improving health-care quality and
containing costs is widely recognized, but while a growing body of research has improved …

Public sector commissioning has risen rapidly to prominence as the central mechanism for
the 'purchase'of services in an increasingly mixed economy of public services in the UK and …

Change efforts in healthcare sometimes have an ambitious, whole-system remit and seek to
achieve fundamental changes in norms and organisational culture rather than (or as well as) …

Background Healthcare policy-makers are expected to develop 'evidence-based'policies.
Yet, studies have consistently shown that, like clinical practitioners, they need to combine …

This paper explores how 'place'is conceptualised and mobilized in health policy and
considers the implications of this. Using the on-going spatial reorganizing of the English …

Background Adoption of telehealth has been slower than anticipated, and little is known
about the service improvements that help to embed telehealth into routine practice or the …

This paper reports findings from 55 stakeholder interviews undertaken in six Primary Health
Networks (PHN s) in Australia as part of a study of the impact of population health planning …

Objective To examine the work of commissioning care for people with long-term conditions
and the factors inhibiting or facilitating commissioners making service change. Design …

Objective The Health and Social Care Act 2012 ('HSCA 2012') introduced a new, statutory,
form of regulation of competition into the National Health Service (NHS), while at the same …