[PDF][PDF] Responsive public complaint service innovation: The JAKI Application case in DKI Provincial Government
JAKLAPOR is one of the features in the DKI Provincial Government's JAKI application, which
serves as the official complaint channel for DKI residents. The public has lodged complaints …
serves as the official complaint channel for DKI residents. The public has lodged complaints …
Bureaucracy Reform In Tax Services Online In The Kupang City
CV Adam, S Seran, ASY Kerihi, ZS Libing - Natapraja, 2023 - journal.uny.ac.id
This study examined the factors behind the advancement of bureaucratic reform in online tax
services at the Regional Technical Service Unit (RTSU) of Regional Income for the City of …
services at the Regional Technical Service Unit (RTSU) of Regional Income for the City of …
Revisiting E-Government Services in the Provincial Government of DKI Jakarta: A Case Study on the Management of Public Complaints
RN Bewinda, H Prabowo, E Indrayani… - Jurnal Komunikasi …, 2024 - mail.jurnal-iski.or.id
The government is increasingly using e-government to increase the efficiency of public
services. This involves giving the community access to conveniently accessible electronic …
services. This involves giving the community access to conveniently accessible electronic …
Exploring the Black Box of Knowledge Capture in Public Complaint Management
This paper examines the risk of knowledge loss in managing public complaints. Drawing
upon the literature on public complaint management and knowledge management (KM), in …
upon the literature on public complaint management and knowledge management (KM), in …
An Economic Analysis of Indonesian Anti-Corruption Policies: Can the Government's Allocation of Resources and Collection of Monetary Sanctions be More Efficient?
CR Ramadhan - 2024 - search.proquest.com
Abstract International Development Organizations (IDOs) have promoted a global anti-
corruption agenda, leading countries like Indonesia to create new agencies and adopt anti …
corruption agenda, leading countries like Indonesia to create new agencies and adopt anti …
Analysis of the Quality of Subdistrict Integrated Administration Services (PATEN)
A Asnar - Indonesian Journal of Multidisciplinary …, 2024 - ijoms.internationaljournallabs.com
The study analyzed the quality of Subdistrict Integrated Administration Service Delivery
(PATEN) at the Samarinda Ilir District Office in Samarinda City, focusing on its supporting …
(PATEN) at the Samarinda Ilir District Office in Samarinda City, focusing on its supporting …