Privatization of local government services is assumed to deliver cost savings, but empirical
evidence for this from around the world is mixed. We conduct a meta‐regression analysis of …

Cost reduction was the key benefit claimed by privatization. We conduct a review of all
published econometric studies of water and waste production since 1970. Little support is …

Researchers and practitioners alike face a daunting challenge when evaluating the"
success" of information systems. The purpose of this monograph is to deepen, researchers …

Abstract The New Public Service describes a set of norms and practices that emphasize
democracy and citizenship as the basis for public administration theory and practice. This …

Measuring the success of mobile government (m-government) is a significant challenge
faced by the public sector today, as governments are increasingly using mobile technology …

In the third edition of his award-winning book, Hal G. Rainey provides a comprehensive, up-
to-date analysis of research on public organizations and management. Drawing on a review …

The New Public Service: Serving, not Steering provides a framework for the many voices
calling for the reaffirmation of democratic values, citizenship, and service in the public …

Economic individualism and market-based values dominate today's policymaking and public
management circles—often at the expense of the common good. In his new book, Barry …

Measuring the success of eGovernment systems depends on how citizens perceive their
value. Our understanding of success has been hampered however by (i) the rapid …

Both practitioners and scholars are increasingly interested in the idea of public value as a
way of understanding government activity, informing policy‐making and constructing service …