The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food …

FA Konuk - Journal of Retailing and Consumer Services, 2019 - Elsevier
The emerging trend of organic food consumption is manifested by the opening of organic
food restaurants in the hospitality sector. In this respect, drawing on cue utilization theory …

Role of ethical leadership in improving employee outcomes through the work environment, work-life quality and ICT skills: A setting of China-Pakistan economic …

M Khan, A Mahmood, M Shoaib - Sustainability, 2022 - mdpi.com
The China–Pakistan Economic Corridor (CPEC) is a multi-billion transformative project. It is
expected that the CPEC will cause a massive change in every sphere of life in Pakistan …

Measuring of job satisfaction: the use of quality of work life factors

P Dhamija, S Gupta, S Bag - Benchmarking: An International Journal, 2019 - emerald.com
Purpose Banking industry forms a part of financial services that has emerged itself as the
most important source for India's economic growth. Job satisfaction of employees is one of …

Service quality, customers' satisfaction and the moderating effects of gender: A study of Arabic restaurants

MS Omar, HF Ariffin, R Ahmad - Procedia-Social and Behavioral Sciences, 2016 - Elsevier
In the highly competitive business environment, customers' evaluation of service quality is
critical for service firms' survival. While there are numerous studies on service quality, very …

Factors affecting the repurchase intention of organic tea among millennial consumers: An empirical study

H Tian, AB Siddik, M Masukujjaman - Behavioral Sciences, 2022 - mdpi.com
The study aims to identify the factors affecting consumers' intention to repurchase organic
tea in an emerging country such as Bangladesh. The study adopted the Stimulus-Organism …

Perceptions of fine dining restaurants in Pakistan: What influences customer satisfaction and behavioral intentions?

M Shahzadi, SA Malik, M Ahmad… - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to explore the relationship between restaurant key
attributes, customer satisfaction and behavioral intentions. The mediating role of customer …

Evaluación de la calidad en el servicio: una aplicación práctica en un establecimiento de Café

LE Ibarra-Morales, LE Woolfolk-Gallego… - Revista …, 2020 - revistas.itm.edu.co
La evaluación de la calidad en el servicio se ha convertido en una herramienta muy
poderosa para que las organizaciones logren, entre otros propósitos, fidelizar a los clientes …

Does customer satisfaction matters?

MAMD Basari, MF Shamsudin - Journal of Undergraduate Social Science …, 2020 - abrn.asia
Customer plays an important role for business as a profit generator, core of business
strategy and brand ambassador of the business. Due to the important role played by …

A sentiment analysis of Michelin-starred restaurants

P Rita, C Vong, F Pinheiro, J Mimoso - European Journal of …, 2023 - emerald.com
Purpose With the growing popularity of social media, it has become common practice for
consumers to write online reviews to share their opinion and experience as well as consider …

Augmenting service quality dimensions: mediation of image in the Indian restaurant industry

A Biswas, RK Verma - Journal of Foodservice Business Research, 2023 - Taylor & Francis
Providing top-notch services is imperative for the success of any organization in this era of
globalization and competitiveness. This study aims to identify the dimensions of perceived …