The effect of design features on relationship quality with embodied conversational agents: a systematic review

K Loveys, G Sebaratnam, M Sagar… - International Journal of …, 2020 - Springer
Embodied conversational agents (ECAs) are increasingly used in healthcare and other
settings to improve self-management and provide companionship. Their ability to form close …

When xr and ai meet-a scoping review on extended reality and artificial intelligence

T Hirzle, F Müller, F Draxler, M Schmitz… - Proceedings of the …, 2023 - dl.acm.org
Research on Extended Reality (XR) and Artificial Intelligence (AI) is booming, which has led
to an emerging body of literature in their intersection. However, the main topics in this …

[HTML][HTML] How should intelligent agents apologize to restore trust? Interaction effects between anthropomorphism and apology attribution on trust repair

T Kim, H Song - Telematics and Informatics, 2021 - Elsevier
Trust is essential in individuals' perception, behavior, and evaluation of intelligent agents.
Because, it is the primary motive for people to accept new technology, it is crucial to repair …

A randomised controlled test of emotional attributes of a virtual coach within a virtual reality (VR) mental health treatment

S Wei, D Freeman, A Rovira - Scientific Reports, 2023 - nature.com
We set out to test whether positive non-verbal behaviours of a virtual coach can enhance
people's engagement in automated virtual reality therapy. 120 individuals scoring highly for …

[HTML][HTML] Why do consumers with social phobia prefer anthropomorphic customer service chatbots? Evolutionary explanations of the moderating roles of social phobia

SV Jin, S Youn - Telematics and Informatics, 2021 - Elsevier
Drawing from evolutionary psychology of anthropomorphism and social phobia, two
between-subjects experiments examined the effects of different types of customer service …

[HTML][HTML] “I felt her company”: A qualitative study on factors affecting closeness and emotional support seeking with an embodied conversational agent

K Loveys, C Hiko, M Sagar, X Zhang… - International Journal of …, 2022 - Elsevier
Embodied conversational agents (ECAs) show promise for use as companions in emotional
support applications, although real world uptake can be low. Incorporating closeness …

Expressing personality through non-verbal behaviour in real-time interaction

M Saberi, S DiPaola, U Bernardet - Frontiers in psychology, 2021 - frontiersin.org
The attribution of traits plays an important role as a heuristic for how we interact with others.
Many psychological models of personality are analytical in that they derive a classification …

The Co-Design of an Embodied Conversational Agent to Help Stroke Survivors Manage Their Recovery

D Richards, PS Miranda Maciel, H Janssen - Robotics, 2023 - mdpi.com
Whilst the use of digital interventions to assist patients with self-management involving
embodied conversational agents (ECA) is emerging, the use of such agents to support …

Technological Immersion and Delegation to Virtual Agents

N Sun, J Botev - Multimodal Technologies and Interaction, 2023 - mdpi.com
Interacting with virtual agents in immersive settings is becoming increasingly common
thanks to the proliferation of dedicated media devices, such as consumer-grade virtual and …

Verbal empathy and explanation to encourage behaviour change intention

A Abdulrahman, D Richards, H Ranjbartabar… - Journal on Multimodal …, 2021 - Springer
Inspired by the role of therapist-patient relationship in fostering behaviour change, agent-
human relationship has been an active research area. This trusted relationship could be a …