What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia

HC Wu, CC Cheng, AS Hussein - International Journal of Bank …, 2019 - emerald.com
Purpose The purpose of this paper is to explore the structural relationship between
experiential loyalty and its seven drivers–interaction quality, physical environment quality …

Corporate social responsibility as an effective promotional tool for the Malaysian halal certified companies in the era of Covid-19

HB Jaiyeoba, S Hossain, H Mohd Salleh… - Journal of Islamic …, 2023 - emerald.com
Purpose This paper aims to intend to ascertain whether corporate social responsibility
(CSR) can serve as an effective promotional tool for the Malaysian halal certified companies …

Poverty, entrepreneurship, and economic growth in Africa

FM Ajide, JT Dada - Poverty & Public Policy, 2023 - Wiley Online Library
Literature abounds on the impact of entrepreneurship on economic growth, but with little
attention to the role of entrepreneurship in poverty reduction. Furthermore, little attention has …

The nexus of corporate social responsibility and consumer perception: Systematic review of the evidence

S Shetty, MS Chaudhuri… - Indian Journal …, 2022 - indianjournalofentrepreneurship …
This paper aimed to facilitate researchers, academicians, and entrepreneurs to gain insights
into the Asian consumer perspectives on corporate social responsibility (CSR) and its future …

Mapping microfinance research to sustainable development goals: Insights from Scientometrics and BERTopic analysis

D Pattnaik, MK Hassan - Journal of Economic Surveys, 2024 - Wiley Online Library
Microfinance research plays a pivotal role in addressing global development challenges, yet
comprehensive assessments of its alignment with sustainable development goals (SDGs) …

Antecedents and consequences of Starbucks' environmental, social and governance (ESG) implementation

J Moon, R Tang, WS Lee - … of Quality Assurance in Hospitality & …, 2023 - Taylor & Francis
This study explores the antecedents and consequences of environmental, social and
governance (ESG) execution in the case of Starbucks. Eco-friendliness, quarantining, food …

Does the corporate social responsibility of the service based on Blockchain technology affect the real behaviour of the consumer?

M Ltifi, S Mesfar - Journal of Air Transport Management, 2022 - Elsevier
The adoption of Blockchain technology has changed the relationship between the company
and its customers. The purpose of this study is to investigate the effect of the social …

The effects of resilience and familiarity on the relationship between CSR and consumer attitudes

D Rew, W Cha - Social Responsibility Journal, 2021 - emerald.com
Purpose This study aims to explore the effects of consumer resilience and brand familiarity
on the relationship between corporate social responsibility (CSR) and consumer attitudes …

ESGs and customer choice: Some empirical evidence

P Boufounou, Ι Moustairas, K Toudas… - Circular Economy and …, 2023 - Springer
The goal of this paper is to determine whether a company's performance on environmental,
social, and governance (ESG) indicators influences customer choice, and if so, which ones …

Customer perceptions of CSR authenticity

S Jose, N Khare, FR Buchanan - International Journal of …, 2018 - emerald.com
Purpose The purpose of this paper is to look at corporate social responsibility (CSR)-related
actions to see whether they relate to clients' perception of CSR. Design/methodology …