Consumer engagement in social media brand communities: A literature review

ZR Santos, CMK Cheung, PS Coelho, P Rita - International Journal of …, 2022 - Elsevier
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …

Consumer behavior in social commerce: A literature review

KZK Zhang, M Benyoucef - Decision support systems, 2016 - Elsevier
The emergence of social commerce has brought substantial changes to both businesses
and consumers. Hence, understanding consumer behavior in the context of social …

The role of trust in understanding the impact of social media marketing on brand equity and brand loyalty

RS Ebrahim - Journal of Relationship Marketing, 2020 - Taylor & Francis
In this era, social media platform is integrated into the marketing strategy. This new
technology sets out new mechanisms and communication tools that companies can rely on …

Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers' benefits and experience

L Zollo, R Filieri, R Rialti, S Yoon - Journal of Business research, 2020 - Elsevier
Consumers increasingly use social media brand communities to gather information about
brands and to inform their purchase decisions. Building on uses and gratifications theory …

The effect of social media marketing on brand trust, brand equity and brand loyalty

H Haudi, W Handayani, M Musnaini… - … Journal of Data and …, 2022 - growingscience.com
This study aims to determine the effect of social media marketing activities on brand trust,
brand equity and brand loyalty in social media. The study uses the Structural Equation …

Building value co-creation with social media marketing, brand trust, and brand loyalty

M Sohaib, H Han - Journal of retailing and consumer services, 2023 - Elsevier
Value co-creation has emerged as a critical challenge for fashion brands in the age of social
media. Despite its importance, scholars have not adequately explored the role of social …

Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi

L Guo, X Hu, J Lu, L Ma - Internet Research, 2021 - emerald.com
Purpose Live streaming commerce, a new form of social commerce where firms integrate
with broadcasters, community members and customers in live chat rooms for real-time …

Role of brand experience in shaping brand love

R Joshi, P Garg - International Journal of Consumer Studies, 2021 - Wiley Online Library
Consumer–brand relationships are witnessing a tremendous upheaval from the past few
years, with emotions becoming a predictor of a brand's fate. Brand love is a construct that …

Antecedent factors that affect restaurant brand trust and brand loyalty: focusing on US and Korean consumers

JH Kwon, SH Jung, HJ Choi, J Kim - Journal of Product & Brand …, 2021 - emerald.com
Purpose This study aims to empirically analyze the effects of marketing communications,
such as advertisement/promotion and social network service (SNS) content, on consumer …

Something social, something entertaining? How digital content marketing augments consumer experience and brand loyalty

C Lou, Q Xie - International Journal of Advertising, 2021 - Taylor & Francis
Branded content marketing serves as an ongoing conversation between brands and
consumers. Creating value-rich information that breaks through the noise and that can …