Consumer engagement in social media brand communities: A literature review
With the prevalence of social media, a great deal of research has examined consumer
engagement in social media brand communities. However, we lack a holistic understanding …
engagement in social media brand communities. However, we lack a holistic understanding …
Consumer behavior in social commerce: A literature review
KZK Zhang, M Benyoucef - Decision support systems, 2016 - Elsevier
The emergence of social commerce has brought substantial changes to both businesses
and consumers. Hence, understanding consumer behavior in the context of social …
and consumers. Hence, understanding consumer behavior in the context of social …
The role of trust in understanding the impact of social media marketing on brand equity and brand loyalty
RS Ebrahim - Journal of Relationship Marketing, 2020 - Taylor & Francis
In this era, social media platform is integrated into the marketing strategy. This new
technology sets out new mechanisms and communication tools that companies can rely on …
technology sets out new mechanisms and communication tools that companies can rely on …
Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers' benefits and experience
Consumers increasingly use social media brand communities to gather information about
brands and to inform their purchase decisions. Building on uses and gratifications theory …
brands and to inform their purchase decisions. Building on uses and gratifications theory …
The effect of social media marketing on brand trust, brand equity and brand loyalty
This study aims to determine the effect of social media marketing activities on brand trust,
brand equity and brand loyalty in social media. The study uses the Structural Equation …
brand equity and brand loyalty in social media. The study uses the Structural Equation …
Building value co-creation with social media marketing, brand trust, and brand loyalty
Value co-creation has emerged as a critical challenge for fashion brands in the age of social
media. Despite its importance, scholars have not adequately explored the role of social …
media. Despite its importance, scholars have not adequately explored the role of social …
Effects of customer trust on engagement in live streaming commerce: mediating role of swift guanxi
L Guo, X Hu, J Lu, L Ma - Internet Research, 2021 - emerald.com
Purpose Live streaming commerce, a new form of social commerce where firms integrate
with broadcasters, community members and customers in live chat rooms for real-time …
with broadcasters, community members and customers in live chat rooms for real-time …
Role of brand experience in shaping brand love
R Joshi, P Garg - International Journal of Consumer Studies, 2021 - Wiley Online Library
Consumer–brand relationships are witnessing a tremendous upheaval from the past few
years, with emotions becoming a predictor of a brand's fate. Brand love is a construct that …
years, with emotions becoming a predictor of a brand's fate. Brand love is a construct that …
Antecedent factors that affect restaurant brand trust and brand loyalty: focusing on US and Korean consumers
JH Kwon, SH Jung, HJ Choi, J Kim - Journal of Product & Brand …, 2021 - emerald.com
Purpose This study aims to empirically analyze the effects of marketing communications,
such as advertisement/promotion and social network service (SNS) content, on consumer …
such as advertisement/promotion and social network service (SNS) content, on consumer …
Something social, something entertaining? How digital content marketing augments consumer experience and brand loyalty
Branded content marketing serves as an ongoing conversation between brands and
consumers. Creating value-rich information that breaks through the noise and that can …
consumers. Creating value-rich information that breaks through the noise and that can …