The importance of the risk to tourism and hospitality operations from pandemic-related crises
has increased. Therefore, the current study offers a literature review targeting tourism and …

The healthcare industry is increasingly interested in using the power of hospitality to improve
the patient experience. However, the conceptual understanding of hospitality in healthcare …

Purpose The purpose of this study is to explore how hotels evolve their dynamic capabilities
to adjust their technology-based strategy to improve performance and to gain competitive …

Purpose Growing recognition of the metaverse has implied its far-reaching impacts on the
tourism and hospitality industry. This paper sets out to detail the status of metaverse-related …

Purpose This paper aims to explore financial anxiety and generalized anxiety as the serial
mediators linking perceived organizational support (POS) to career commitment …

Purpose From the signaling theory perspective, the current study explores various drivers of
brand transparency and its effect on users' interactions with food delivery apps …

Purpose This study aims to investigate the theoretical relationships between job stressors,
psychological stress and coping strategies in the context of the global travel and tourism …

Objective and Background: This research aims to develop a theoretical service quality (SQ)
model for direct-to-consumer (DTC) telemedicine consultations. Although it can change care …

This study draws on Basic Human Values theory to investigate why shifts in values occur
and how they influence telehealth adoption during a crisis. A literature review of the initial …

The US senior living industry is increasingly innovating through bridging hospitality and
healthcare practices. This study aimed to examine the role of hospitality in the senior living …