The study of digital financial services is not recent; however, since COVID-19, new attention
has been given to solutions that avoid face-to-face interactions. Accordingly, the number of …

This paper presents a systematic review of 165 research articles published on the adoption
of Internet banking (IB) between 1999 and 2012. The results show that interest in the topic of …

Purpose This study aims to understand the importance and challenges of adopting artificial
intelligence (AI) in the banking industry in Malaysia and examine the factors that are …

Purpose The purpose of this paper is to empirically examine the factors that influence a
consumer's attitude and intention to use mobile wallets using a sample representative of …

Along with the development of Fintech, many scholars have studied how information
technology is applied to financial services with a focus on extended methods for application …

The widespread use of digital technologies and the current pandemic (COVID) have fueled
the need and call for digital transformation in the banking sector. Although this has various …

Purpose The purpose of this paper is to examine the factors that influence the attitude and
behavioral intention towards mobile wallet adoption and to examine the moderating effect of …

Higher penetration of powerful mobile devices–especially smartphones–and high-speed
mobile internet access are leading to better offer and higher levels of usage of these devices …

This study aims at investigating the determinants of digital banking adoption in the Kingdom
of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data …

Purpose The purpose of this paper is to validate the technology acceptance model (TAM)
and its extended form to understand the factors influencing internet banking adoption in …