[HTML][HTML] The uses of patient reported experience measures in health systems: a systematic narrative review
KJ Gilmore, I Corazza, L Coletta, S Allin - Health policy, 2023 - Elsevier
Background: Many governments have programmes collecting and reporting patient
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
experience data, captured through Patient Reported Experience Measures (PREMs). Our …
Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence
Background To review systematically the published literature relating to interventions
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
informed by patient feedback for improvement to quality of care in hospital settings. Methods …
What can patients tell us about the quality and safety of hospital care? Findings from a UK multicentre survey study
Background Patient safety measurement remains a global challenge. Patients are an
important but neglected source of learning; however, little is known about what patients can …
important but neglected source of learning; however, little is known about what patients can …
Exploring the hospital patient journey: what does the patient experience?
R Gualandi, C Masella, D Viglione, D Tartaglini - PloS one, 2019 - journals.plos.org
Purpose To understand how different methodologies of qualitative research are able to
capture patient experience of the hospital journey. Methods A qualitative study of …
capture patient experience of the hospital journey. Methods A qualitative study of …
Using patient-reported measures to drive change in healthcare: the experience of the digital, continuous and systematic PREMs observatory in Italy
S De Rosis, D Cerasuolo, S Nuti - BMC Health Services Research, 2020 - Springer
Abstract Background The use of Patient Reported Experience Measures (PREMs) has great
potential in healthcare service improvement, but a limited use. This paper presents an …
potential in healthcare service improvement, but a limited use. This paper presents an …
Using patient-reported outcome measurement to improve patient care
J Øvretveit, L Zubkoff, EC Nelson… - … Journal for Quality in …, 2017 - academic.oup.com
Patients at the center of care is often the stated focus of clinicians and healthcare services.
The quality and safety movement has shown that effective organization of care is needed, in …
The quality and safety movement has shown that effective organization of care is needed, in …
Using patient feedback to drive quality improvement in hospitals: a qualitative study
S Berger, AM Saut, FT Berssaneti - BMJ open, 2020 - bmjopen.bmj.com
Objectives Although different forms of patient feedback are available, their use in hospital
management is still limited. The objective of this study is to explore how patient feedback is …
management is still limited. The objective of this study is to explore how patient feedback is …
Protocol for a Delphi consensus exercise to identify a core set of criteria for selecting health related outcome measures (HROM) to be used in primary health care
P Santaguida, L Dolovich, D Oliver, L Lamarche… - BMC family …, 2018 - Springer
Background Promoting the collection and use of health related outcome measures (HROM)
in daily practice has long been a goal for improving and assessing the effectiveness of care …
in daily practice has long been a goal for improving and assessing the effectiveness of care …
[HTML][HTML] The patient feedback response framework–understanding why UK hospital staff find it difficult to make improvements based on patient feedback: a qualitative …
Patients are increasingly being asked for feedback about their healthcare experiences.
However, healthcare staff often find it difficult to act on this feedback in order to make …
However, healthcare staff often find it difficult to act on this feedback in order to make …
What do patients really want? An in-depth examination of patient experience in four Australian hospitals
Background Patient satisfaction is an important outcome measure guiding quality
improvement in the healthcare setting while the patient-centred care movement places …
improvement in the healthcare setting while the patient-centred care movement places …