Qualitative Approaches to Voice UX

K Seaborn, J Urakami, P Pennefather… - ACM Computing …, 2024 - dl.acm.org
Voice is a natural mode of expression offered by modern computer-based systems.
Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions …

Karamad: A Voice-based Crowdsourcing Platform for Underserved Populations

SM Randhawa, T Ahmad, J Chen… - Proceedings of the 2021 …, 2021 - dl.acm.org
Crowdsourcing enables the completion of large-scale and hard-to-automate tasks, while
allowing people to earn money. However, 3.6 billion people–a workforce comprising 46.4 …

Reflections from practical experiences of managing participatory media platforms for development

A Seth, A Gupta, A Moitra, D Kumar… - Proceedings of the …, 2020 - dl.acm.org
The design of participatory media platforms can have many variations in terms of whether or
not anonymous communication is allowed, what moderation policies are in use, the …

Recordkeeping in Voice-based Remote Community Engagement

MA Islam, D Richardson, M Saha, D Varghese… - Proceedings of the CHI …, 2024 - dl.acm.org
Driven by pragmatic, cost-related, and environmental factors, voice-based remote
community engagement tools (such as Interactive Voice Response) are emerging as a key …

Air/time Travel: Rethinking Appropriation in Global HCI and Futures of Electronic Exchange

D Mwesigwa, C Csíkszentmihályi - … of the CHI Conference on Human …, 2024 - dl.acm.org
This paper reexamines appropriation in human-computer interaction (HCI), which refers to
the unexpected alterations made to artifacts by users. We analyze when earlier informal …

DIA: A human AI hybrid conversational assistant for developing contexts

VK Cannanure, TX Brown, A Ogan - Proceedings of the 2020 …, 2020 - dl.acm.org
Social media messaging applications (ie WhatsApp, Facebook) have reached 2.3 billion
users in 2019, with the majority of users emerging from developing countries. The high …

Personalized weather information for low-literate farmers using multimodal dialog systems

M Qasim, HB Zia, A Athar, T Habib, AA Raza - International Journal of …, 2021 - Springer
Speech-based services over simple mobile phones are a viable way of providing
information-access to under-served populations (low-literate, low-income, tech-shy …

Speaking in Terms of Money: Financial Knowledge Acquisition via Speech Data Generation

A Bhat, N Kulkarni, S Husain, A Yadavalli… - ACM Journal on …, 2024 - dl.acm.org
Earning a living often leaves low-income individuals with little time for learning new skills,
perpetuating a cycle where the need for immediate income restricts access to learning. In …

Understanding the Longitudinal Impact of a Chatbot to Facilitate a Virtual Community of Practice for Teachers in Rural Côte d'Ivoire

VK Cannanure, T Ngoon, S Wolf, K Jasińska… - ACM Journal on …, 2024 - dl.acm.org
Communities of practice can improve teachers' professional development through informal
in-person discussions among community members. However, infrastructural challenges …

Understanding the influence of social hubs in diffusion processes driven by incentivized friend invitation

G Zhang, F Xu, Y Yuan, D Jin - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
With the prevalence of social media, rewarding users to invite their friends to use an
application or adopt a service has become one of the most successful designs in recent …