Customer comfort during service interactions is essential for creating enjoyable customer
experiences. However, although service robots are already being used in a number of …

The hospitality industry employs artificial intelligence (AI) to positively influence customer
psychological reactions and behavior. Our research addresses the challenges posed by AI …

Six instructional approaches supported in AIED systems 185 range of instructional
approaches that have been implemented and studied within the field of AIED. Our sampling …

Social robots are increasingly being studied in educational roles, including as tutees in
learning-by-teaching applications. To explore the benefits and drawbacks of using robots in …

Speakers build rapport in the process of aligning conversational behaviors with each other.
Rapport engendered with a teachable agent while instructing domain material has been …

Ikigai, a Japanese term often referred to as “purpose in life” or “the feeling that life is
worthwhile”, is a commonly used indicator of well-being in studies focused on the elderly …

Social robots have been shown to be effective educational tools. Rapport, or interpersonal
closeness, can lead to better human-robot interactions and positive learning outcomes. Prior …

Despite the growing body of research exploring consumer responses to robotics, the
existing comprehension of this topic locates mainly on consumers' post-interaction reactions …

Many educational technologies use artificial intelligence (AI) that presents generated or
produced language to the learner. We contend that all language, including all AI …

Dialog with a social pedagogical robot or agent is a powerful way for kids to learn [1, 5] but
may limit the formation of an agentic relationship with the technology [9]. One main purpose …