Background A rapidly aging population, a shifting disease burden and the ongoing threat of
infectious disease outbreaks pose major concerns for Vietnam's health care system. Health …

Kepercayaan adalah salah satu factor utama dalam hubungan pasien dengan tenaga
keaehatan, baik dokter, perawat, bidan, dll. Perkembangan yang cepat dalam sistem …

Purpose This study aims to reveal the mediating role of patient satisfaction on the impact of
relationship marketing on hospital loyalty. Design/methodology/approach The scale …

An essential component of patient-centered care is the communication between patients
and their providers, which can affect patients' health outcomes A cancer care model …

Background Electronic communication (e-communication), referring to communication
through electronic platforms such as the web, patient portal, or mobile phone, has become …

Background Online medical consultation is an important complementary approach to offline
health care services. It not only increases patients' accessibility to medical care, but also …

Physician–patient conflicts are detrimental to doctor–patient relationship and sustainable
healthcare delivery. In China, the status quo of the doctor–patient relationship is in great …

Increasing patient loyalty through improved health care quality and patient–provider
relationships becomes the key factor in medical providers' successes. This study explored …

Objectives The aim of the study was to examine the level of patient satisfaction with nursing
care and identify the factors affecting satisfaction from the inpatient's perspective in a …

Purpose The recent pandemic of COVID-19 has posed challenges for delivering essential
and desirable health-care services for the masses. Digital health-care services initiated by …