A systematic literature review of research on diversity and diversity management in the hospitality literature

A Manoharan, M Singal - International Journal of Hospitality Management, 2017 - Elsevier
With demographic shifts, international labor mobility, and the blurring of geographical
boundaries, workforce diversity and diversity management have assumed an important role …

Hospitality marketing research: Recent trends and future directions

ND Line, RC Runyan - International Journal of Hospitality Management, 2012 - Elsevier
This article reviews the hospitality marketing research published in four top hospitality
journals from 2008 to 2010 for the purposes of identifying significant trends and gaps in the …

Effects of professional identity on turnover intention in China's hotel employees: The mediating role of employee engagement and job satisfaction

C Wang, J Xu, TC Zhang, QM Li - Journal of Hospitality and Tourism …, 2020 - Elsevier
This study investigated the relationships among professional identity, employee
engagement, job satisfaction, and turnover intention of hotel employees in China based on …

Turnover intention in the hospitality industry: A meta-analysis

J Park, HK Min - International Journal of Hospitality Management, 2020 - Elsevier
This study meta-analytically examined 35 antecedents of turnover intention in the hospitality
industry. Results based on 391 correlations from 144 independent studies indicated that …

Role stress, job burnout, and job performance in construction project managers: the moderating role of career calling

G Wu, Z Hu, J Zheng - … journal of environmental research and public …, 2019 - mdpi.com
This study aims to explore the influence of role stress (role ambiguity and role conflict) on job
burnout and job performance in construction project managers in the Chinese construction …

Job satisfaction and employee turnover determinants in high contact services: Insights from Employees' Online reviews

P Stamolampros, N Korfiatis, K Chalvatzis… - Tourism Management, 2019 - Elsevier
We explore a special case of electronic word of mouth that of employees' online reviews to
study the determinants of job satisfaction and employee turnover. We perform our analysis …

[HTML][HTML] Dealing with knowledge hiding to improve innovation capabilities in the hotel industry: The unconventional role of knowledge-oriented leadership

MJ Donate, M González-Mohíno, FP Appio… - Journal of Business …, 2022 - Elsevier
The development of unconventional forms of innovation relies on information and
knowledge exchange and their subsequent integration. However, deceptive knowledge …

Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives

B Koo, C Curtis, B Ryan - International Journal of Hospitality Management, 2021 - Elsevier
Artificial intelligence is another advance in technology for the hotel industry and its role is
undetermined at this time. The overarching purpose of this treatise was to examine hotel …

Relax from job, Don't feel stress! The detrimental effects of job stress and buffering effects of coworker trust on burnout and turnover intention

IJ Park, PB Kim, S Hai, L Dong - Journal of Hospitality and Tourism …, 2020 - Elsevier
The main purpose of this study is to revisit the job demands-resources (JD-R) theory by
analyzing the detrimental effects of job demands and daily job stress on daily burnout and …

The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry

SS Kim, J Im, J Hwang - International Journal of Hospitality Management, 2015 - Elsevier
In response to a dearth of mentoring studies in the hospitality literature, this study develops
and tests a research model to investigate the influence of mentoring functions on role stress …