We need a proper mechanism to manage issues related to our environment, economy, and
society to proceed toward sustainability. Many researchers have worked for sustainable …

Artificial intelligence is similar to human intelligence, and robots in organisations always
perform human tasks. However, AI encounters a variety of biases during its operational …

The scope of application of generative artificial intelligence (GAI) in industrial functions is
gaining high prominence in academic and industrial discourses. In this article, we explore …

Abstract Artificial Intelligence enabled Virtual Assistants (VAs) are evolving rapidly, offering
promising opportunities to provide personalized shopping assistance and 24/7 frontline …

The Users regularly share their views on services through internet reviews. Digital tourism
allows travelers to plan and manage their trips ahead of time using the internet. The …

Abstract Progression in Information and Communications Technology (ICT) has changed
individuals in innumerable ways. Utilization of innovation can upgrade work environment …

Artificial Intelligence (AI) is an enabling technology that can be integrated into products to
provide emerging capabilities and craft novel customer experience (CX); many companies …

Predictive analytics utilizing machine learning algorithms play a pivotal role in various
domains, including the profiling of carbon dioxide (CO2) emissions. This research paper …

The rise of the “post-pandemic new digital consumer” who cherishes personalization,
demands trust and expects immersive online experiences has led brands to reexamine their …

There exists literary evidence that there is an established relationship between humanizing
bots and customer perceptions of fairness and consequential user experience. This study …