A system dynamics approach to the balanced scorecard: a review and dynamic strategy map for operations management

I Hristov, M Cristofaro, R Camilli… - Journal of Manufacturing …, 2024 - emerald.com
Purpose This paper aims to (1) identify the different performance drivers (lead indicators)
and outcome measures (lag indicators) investigated in the literature concerning the four …

Risks and supply chain performance: globalization and COVID-19 perspectives

ATB Duong, VX Vo, M do Sameiro Carvalho… - International Journal of …, 2022 - emerald.com
Risks and supply chain performance: globalization and COVID-19 perspectives | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

Development and proposal of a LARG (lean, agile, resilient, green) performance measurement system for a food supply chain

E Bottani, B Bigliardi, M Rinaldi - IFAC-PapersOnLine, 2022 - Elsevier
The study aims to delineate a framework for the measurement and evaluation of supply
chain performance in the food sector. The proposed approach grounds on the well-known …

Effects of strategic information systems on competitive strategy and performance

AC Yoshikuni, AL Albertin - International Journal of Productivity and …, 2018 - emerald.com
Purpose This study argues that strategic information systems (SISs) are necessary for
organizations' survival and corporate performance in turbulent economic environments …

Balanced scorecard-based analysis of customer expectations for cosmetology services: a hybrid decision modeling approach

D Delen, O Dorokhov, L Dorokhova… - Journal of …, 2020 - Taylor & Francis
The goal of this study is to analyze and characterize customer expectations in the cosmetics
sector. Within this framework, first, the extant literature is reviewed, and 12 most prominent …

Rethinking balanced scorecard (BSC) measures: formative versus reflective measurement models

S Park, H Lee, SW Chae - International Journal of Productivity and …, 2017 - emerald.com
Purpose Most empirical balanced scorecard (BSC) studies have shown a tendency to
wrongly employ reflective indicators instead of the more theoretically suitable formative …

Big data analytics-enabled dynamic capabilities for corporate performance mediated through innovation ambidexterity: Findings from machine learning with cross …

AC Yoshikuni, R Dwivedi… - … Forecasting and Social …, 2025 - Elsevier
Practitioners and academics question how big data analytics (BDA) generates business
value across diverse economic contexts. Early research on BDA capabilities has often been …

A copula-based exponential probabilistic model for factor-dependence social sustainability assessment

F Khosravi, G Izbirak - Environment, Development and Sustainability, 2023 - Springer
Social bottom line has been acknowledged as a significant indicator for sustainability index
measurement in the supply chain management. The use of resources sourced at national …

A generic balanced scorecard for small and medium manufacturing enterprises in South Africa

L Erasmus, A Reynolds, H Fourie - The Southern African Journal of …, 2019 - journals.co.za
Background: Prior research confirmed that the balanced scorecard (BSC) can be used
successfully at manufacturing small and medium enterprises (SMEs), to assist with …

Reverse supply chain practices in developing countries: the case of Morocco

J El Baz, R Frei, I Laguir - Journal of Manufacturing Technology …, 2018 - emerald.com
Purpose The purpose of this paper is to investigate reverse supply chain (RSC) practices
and their obstacles using case studies of Moroccan companies. The authors present the …