This article presents an analysis of geographically and disciplinary scattered academic
publications on ITO in public organizations. The interdisciplinary scope of public ITO …

Despite its economic scale, IT outsourcing (ITO) in the public sector (PS) has not yet been
deeply analyzed by academic literature when compared with ITO focused on the private …

Abstract Information technology (IT) outsourcing is an interesting alternative for companies
that want to obtain certain benefits by delegating IT activities to a provider to keep their focus …

Lean methodologies are adopted into the information technology (IT) industry to eliminate
waste and maximise business value to the customers. The global services models today …

Purpose Collaborations between public administrations and private sector represent a
specific challenge to manage contractual and organizational relationships among partners …

Public organizations often turn to the private sector for guidance and best practice examples
when faced with technological or organizational change. However, private-sector business …

IT executives entering into information technology (IT) outsourcing arrangements seek
various strategic, economic, and technological benefits. However, although several cases of …

For achieving potential benefits such as cost reduction, improved quality of services and
access to technological expertise, information technology outsourcing (ITO) is a favourable …

Traditional ways of managing information technology (IT) service providers are no longer
applicable as companies use more and more services provisioned in the cloud. Therefore …

Geographically distributed information system development (ISD) projects are more and
more common, especially among organisations operating in global markets. Distributed ISD …