Despite the relatively young age of Human–Robot Interaction (HRI) as a field, there is a
large volume of research on advances in robot hardware, software and behavior. The goal …

Abstract Knowledge production within the interdisciplinary field of human–robot interaction
(HRI) with social robots has accelerated, despite the continued fragmentation of the …

Purpose The service sector is at an inflection point with regard to productivity gains and
service industrialization similar to the industrial revolution in manufacturing that started in the …

The rise of humanoid robots in hospitality services accelerates the need to understand
related consumer reactions. Four scenario-based experiments, building on social presence …

Purpose Brands are increasingly considering the use of chatbots to supplement, or even
replace, humans in service interactions. Like humans, chatbots can follow certain service …

The evolving field of human-robot interaction (HRI) necessitates that we better understand
how social robots operate and interact with humans. This scoping review provides an …

This narrative review aimed to elucidate which robot-related characteristics predict
relationship formation between typically-developing children and social robots in terms of …

Recent technological developments in robotics has driven the design and production of
different humanoid robots. Several studies have highlighted that the presence of human-like …

Existing methodologies to describe anthropomorphism in human-robot interaction often rely
either on specific one-time responses to robot behavior, such as keeping the robot's secret …

Although research on children's trust in social robots is increasingly growing in popularity, a
systematic understanding of the factors which influence children's trust in robots is lacking. In …