Purpose–Publics are becoming responsible customers that urge firms to improve society. By
using social media, corporate social responsibility (CSR) actions could influence …

Interpersonal influence today includes an extension in cyberspace in the form of e–word-of-
mouth (eWOM), thereby transforming customers into information producers. Companies …

The concept of e-reputation has attracted substantial attention among practitioners but little
attention among researchers. A review of the literature indicates that e-reputation mostly …

This article investigates the effects of reputation and e-reputation on the value created by
mergers and acquisitions (M&As). Building on the resource-based view, we study the impact …

Intensive consumer participation on social media has raised new challenges in terms of
reputation management and CRM. This paper tackles the issue of online reputation …

Purpose The purpose of this research is to extend the results of previous studies regarding
corporate reputation scales and identify new and specific items relevant for studying global …

Si le besoin de définir la réputation est considéré comme impératif (Barnett et al., 2006),
aucune définition n'est admise de tous (Wartick, 2002; Sontaité et Kristensen, 2009). Walker …

With the increased importance of the Internet and the use of social media, new opportunities
and challenges emerge to manage the relationship with audiences and online communities …

La place de la confiance dans le succès d'une collecte de crowdfunding demeure un champ
peu exploré. Cette étude cherche à comprendre les leviers de la confiance chez les …

This study complements previous research on e-reputation by exploring how social media
influence corporate e-reputation by extending the circle of stakeholders who can influence …