The suitability of web analytics key performance indicators in the academic library environment
JC Fagan - The Journal of Academic Librarianship, 2014 - Elsevier
As the demand for library assessment grows, academic libraries are becoming more
interested in Web analytics. Data are automatically gathered and provide information about …
interested in Web analytics. Data are automatically gathered and provide information about …
A meta-analysis of service quality of Iranian university libraries based on the LibQUAL model
A Ramezani, SJ Ghazimirsaeed, F Azadeh… - Performance …, 2018 - emerald.com
Purpose The purpose of this paper is to assess the quality of Iranian university libraries.
Design/methodology/approach This first systematic review and meta-analysis were based …
Design/methodology/approach This first systematic review and meta-analysis were based …
Assessing the appropriateness of the EQ-5D for Duchenne muscular dystrophy: a patient-centered study
NL Crossnohere, R Fischer, A Lloyd… - Medical Decision …, 2021 - journals.sagepub.com
Background Duchenne muscular dystrophy is a rare degenerative neuromuscular disorder
with pediatric onset. Recent approvals in Duchenne have placed attention on the economic …
with pediatric onset. Recent approvals in Duchenne have placed attention on the economic …
The dimensions of library service quality: A confirmatory factor analysis of the LibQUAL+ instrument
JC Fagan - Library & Information Science Research, 2014 - Elsevier
The LibQUAL+ instrument has been widely adopted by libraries to evaluate user
perceptions of library service quality. Studies combining groups (eg, Lane et al., 2012) have …
perceptions of library service quality. Studies combining groups (eg, Lane et al., 2012) have …
Quiet in the library: An evidence-based approach to improving the student experience
C McCaffrey, M Breen - portal: Libraries and the Academy, 2016 - muse.jhu.edu
This article deals with the management of noise in an academic library by outlining an
evidence-based approach taken over seven years by the University of Limerick in the …
evidence-based approach taken over seven years by the University of Limerick in the …
[HTML][HTML] Beyond providing information: An analysis on the perceived service quality, satisfaction, and loyalty of public library customers
DG Oh - Libri, 2020 - degruyter.com
This study investigates the customers' perceptions on three traditional dimensions of the
perceived library service quality (library personnel; library resources and user services; and …
perceived library service quality (library personnel; library resources and user services; and …
LibQUAL revisited: Further analysis of qualitative and quantitative survey results at the University of Mississippi
M Dennis, J Greenwood, A Watson - The Journal of Academic Librarianship, 2013 - Elsevier
This paper updates an earlier 2010 longitudinal study of LibQUAL qualitative and
quantitative data from the University of Mississippi libraries with an additional year of …
quantitative data from the University of Mississippi libraries with an additional year of …
Equating scores on “Lite” and long library user survey forms: The LibQUAL+® Lite randomized control trials
B Thompson, M Kyrillidou, C Cook - Performance Measurement and …, 2009 - emerald.com
In 2009, in Performance Measurement and Metrics, the authors reported results of
LibQUAL+® experiments at four universities in which the use of the LibQUAL+® Lite …
LibQUAL+® experiments at four universities in which the use of the LibQUAL+® Lite …
An analysis of academic research libraries assessment data: A look at professional models and benchmarking data
HS Lewin, SM Passonneau - The Journal of Academic Librarianship, 2012 - Elsevier
This research provides the first review of publicly available assessment information found on
Association of Research Libraries (ARL) members' websites. After providing an overarching …
Association of Research Libraries (ARL) members' websites. After providing an overarching …
An assessment of information control: Understanding library service quality from users' perspectives
R Sayekti, M Aditya, T Simahate… - Evidence Based Library …, 2022 - erudit.org
Objective–This study aims to measure library users' perceptions of the quality of information
control using LibQual, a survey instrument that measures library users' minimum perceived …
control using LibQual, a survey instrument that measures library users' minimum perceived …