In this paper, we focus on the preferential treatment of buyers by their suppliers. As there is a
lack of detailed information regarding the reasons that suppliers serve some buyers better …

The concept of attraction has received surprisingly little attention within business
relationship research. Yet, recently, more and more authors have argued that attraction may …

In this article, we introduce the concept of the service delivery network (SDN) defined as two
or more organizations that, in the eyes of the customer, are responsible for the provision of a …

Industrial markets are frequently characterized by an oligopolistic market structure. As a
result, suppliers may become highly selective with respect to decisions that involve …

The purpose of this paper is to examine affective trust and cognitive trust and their effects on
business relationship outcomes. Within a relationship marketing framework, the influence of …

This study investigates the contemporary role of electronic word-of-mouth (eWOM) in
business exchanges through buyers' signaling of observable and unobservable supplier …

The fields of entrepreneurship, innovation and regional development are inextricably linked,
with people, organisations and the environment or their location, forming the main building …

Reliance on few competent suppliers has driven companies to be more involved in their
suppliers' activities. Supplier development (SD) is a supplier management practice …

References | Emerald Insight Books and journals Case studies Expert Briefings Open
Access Publish with us Advanced search References No Business is an Island ISBN : 978-1-78714-550-4 …

Purpose–This paper aims to understand the factors that influence a supplier's choice to treat
selected customers more preferentially than others. Suppliers often lack the resources to …