Voluntary offsetting of flight-related emissions is an important cornerstone of passengers'
individual efforts to contribute to climate change mitigation. Hence, many scientific studies …

Low cost carriers (LCCs) have a competitive advantage over full service carriers (FSCs) in
several nations due to their lower fares and similar levels of service quality. Not all …

Enhancing passenger comfort in an air cabin environment is uniquely challenging. Air travel
offers a restrictive passenger experience in terms of available space and the ability to …

We apply latent Dirichlet allocation topic modeling to a vast number of passenger-authored
online reviews for airline services to compare service quality between full service carriers …

Virtual reality (VR) headsets allow wearers to escape their physical surroundings, immersing
themselves in a virtual world. Although escape may not be realistic or acceptable in many …

This study aims to explore the factors affecting customers' satisfaction and willingness to pay
by using DiDi Chuxing (DiDi) in China. A total of 415 valid questionnaires were collected …

By 2050, aviation emissions are forecasted to account for 25% of the global carbon budget.
Thus, in addition to airlines' sustainability efforts, individual consumer action is needed in …

The modern air transport industry is highly competitive. To survive in the market, the
implementation of a successful marketing strategy is fundamental. In particular, an effective …

The presence of institutional mechanisms to facilitate collaborative activities between
operators, and consumer preferences for these activities, have not been studied in the public …

In the contemporary air transport industry, many factors, such as environmental impact,
service quality and comfort are becoming increasingly crucial. In this context, airlines and …