New Zealand employment relations: Between individualism and social democracy

E Rasmussen, V Hunt, F Lamm - Labour & Industry: a journal of the …, 2006 - Taylor & Francis
This article details how New Zealand public policy changes have fostered employment
relations arrangements which are dominated by workplace bargaining, individual …

Call centre work for women: career or stopgap?

V Hunt - Labour & Industry: a journal of the social and economic …, 2004 - Taylor & Francis
Much of the international literature asserts that call centres are workplaces characterised by
high levels of stress, worker burnout, limited career paths and high staff turnover. The …

Patterns and motivations of successful women pursuing their careers in New Zealand call centres

V Hunt, E Rasmussen - Asia-Pacific Journal of Business …, 2010 - emerald.com
Purpose–The purpose of this paper is to report on the experience of women working in New
Zealand call centres after finding contrary evidence in the international research which …

From Black-and-White to Shades of Grey: Research of a Call Centre Employment

V Hunt, E Rasmussen, F Lamm - Labour, Employment and Work in …, 2006 - ojs.victoria.ac.nz
Call centres are a growing phenomenon worldwide. These have prompted extensive
research especially from those concerned with the labour processes and employment …

[PDF][PDF] E-learning Finds a Voice: a Study of a Speech-recognition Interface on an E-learning System.

S PRITCHARD - Postgraduate Conference of the Institute of Information …, 2004 - Citeseer
E-learning has been in use within commercial environments for many years although often
under different names such as computer-based training. Since the early 1980s when they …

[引用][C] Enabling promise delivery: the influence of internal marketing communication: a collective case study within the New Zealand Retail Electricity Sector: a thesis …

S Flannagan - 2010 - Massey University

[引用][C] A collective case study within the New Zealand Retail Electricity Sector

NZRE Sector