A model for business performance improvement: A case of the postal company

D Lazarević, M Dobrodolac, L Švadlenka… - Journal of Business …, 2020 - aviation.vgtu.lt
The aim of this paper is to propose a management model which would assess the state of
the business and indicate the improvement points, as well as to demonstrate the …

Cardiovascular, neurophysiological, and biochemical stress indicators: a short review for information systems researchers

J Vogel, A Auinger, R Riedl - Information Systems and Neuroscience …, 2019 - Springer
We conducted a systematic review of the scientific literature on indicators for stress
measurement. The full texts of 128 articles (published in the period 1970–2017) were …

An integrated approach to project management using the Kano model and QFD: an empirical case study

SM Lo, HP Shen, JC Chen - Total Quality Management & Business …, 2017 - Taylor & Francis
Project management (PM) is anticipated to play an integrated role to manage corporate
resources with the constraints of time and cost to produce the highest quality of products …

Z-Numbers-Based MCDM approach for personnel selection at institutions of higher education for transportation

D Gottwald, J Chocholáč, M Kayacı Çodur… - Mathematics, 2024 - mdpi.com
Personnel evaluation and selection is an essential part of modern business. Appropriate
candidate selection can significantly contribute to companies in terms of increased profit …

An interdisciplinary study of quality management and human resource management using quality of work–life factors

P Heriyati, N Chitta, S Prasetyaningtyas… - International Journal of …, 2023 - emerald.com
Purpose Interrelationships among some common factors of human resource (HR)
management and quality management are still unexplored. Changes in work patterns due to …

A model for the comparison of business units

M Dobrodolac, L Švadlenka… - Personnel …, 2018 - emerald.com
Purpose The purpose of this paper is to propose a methodology for the comparison of
business units and to illustrate its implementation. Job stress is introduced as a mediator …

An advanced insight into managing business processes in practice

J Anttila, K Jussila - Total Quality Management & Business …, 2013 - Taylor & Francis
Business systems consist of interrelated processes and business structures. Performance of
the processes is of the greatest strategic and operational importance in affecting …

[PDF][PDF] Measuring the relationship between job stress and service quality in quick-service restaurants

A Tantawy, TM Abbas, MY Ibrahim - Egyptian Journal of Tourism …, 2016 - researchgate.net
Job stress is now identified as a major issue in the human resource management arena, for
both employees and management. This study aims to measure the relationship between …

The implementation of digital ergonomics modeling to design a human-friendly working process in a postal branch

D Drašković, P Průša, S Čičević, S Jovčić - Applied Sciences, 2020 - mdpi.com
In today's business world, there are two very important health issues that the employees in
the service sector are faced with: Spinal disease, especially in the lower back, and carpal …

The measurement of public postal operators' profit efficiency by using data envelopment analysis (DEA): A case study of European Union member states and Serbia

P Ralevic, M Dobrodolac, D Markovic… - Engineering …, 2015 - inzeko.ktu.lt
Data envelopment analysis (DEA) is a linear programming methodology aiming to evaluate
the relative technical efficiency for each decision making unit (DMU) with multiple inputs and …