Preference disaggregation analysis: An overview of methodological advances and applications
Preference disaggregation analysis has been widely used for constructing decision models
in multi-criteria decision aid (MCDA). Disaggregation approaches adopt a data-driven …
in multi-criteria decision aid (MCDA). Disaggregation approaches adopt a data-driven …
Multiple criteria approaches for customer satisfaction measurement
E Grigoroudis, Y Politis - … in Multiple Criteria Decision Analysis: Essays in …, 2018 - Springer
Customer satisfaction can be perceived as a multicriteria evaluation problem, where the
overall satisfaction with the provided service/product depends on a set of satisfaction criteria …
overall satisfaction with the provided service/product depends on a set of satisfaction criteria …
Nonlinear Multi attribute Satisfaction Analysis (N-MUSA): Preference disaggregation approach to satisfaction
M Dehghan Nayeri, MR Mehregan - Interdisciplinary Journal of …, 2018 - ijms.ut.ac.ir
Nonlinear MUSA is an extension of MUSA, which employs a derived approach to analyze
customer satisfaction and its determinants. It is a preference disaggregation approach …
customer satisfaction and its determinants. It is a preference disaggregation approach …
A Multicriteria Analysis Approach to Tourists' Satisfaction with Local Food Consumption
In this chapter, we study tourists' satisfaction with local food consumption. Greece is selected
as a case study because of the importance of its culinary tradition, while for data collection …
as a case study because of the importance of its culinary tradition, while for data collection …
[PDF][PDF] Multicriteria Satisfaction Analysis
E Grigoroudis - mcda-school18.tuc.gr
• It assumes that customer's global satisfaction is based on a set of criteria representing
product/service quality characteristics• It is an ordinal regression-based approach used for …
product/service quality characteristics• It is an ordinal regression-based approach used for …