This survey characterizes an emerging research area, sometimes called coordination
theory, that focuses on the interdisciplinary study of coordination. Research in this area uses …

Despite technical advances over the past few years in the area of systems support for
cooperative work there is still relatively little understanding of the organisation of …

By JONATHAN GRUDIN Cornputer support has focused on organizations and individuals.
Groups are different. Repeated, expensive groupware failures result from not meeting the …

This paper represents a step toward a theory of knowledge reusability with emphasis on
knowledge management systems and repositories, often called organizational memory …

As telecommunication networks become more common, there is an increasing interest in the
factors underlying the development of online social structures. It has been proposed that …

Abstract This chapter surveys Computer-Supported Cooperative Work (CSCW) research
and groupware development. In the 1980s, as computer and software vendor companies …

Fieldwork for Design looks at why ethnographic approaches have been turned to in the
design of computing devices for the workplace, for the home and elsewhere. It presents a …

A discussion is presented of why some information systems that companies have invested
millions of dollars in developing are never used or avoided by the very people who are …

In this paper we demonstrate that teams may use genre systems-sequences of interrelated
communicative actions-deliberately or habitually, to structure their collaboration. Using data …

Groupware technologies have become an important part of the business computing
infrastructure in many organizations, but many groupware applications, especially those …