Customer relationship management and its impact on entrepreneurial marketing: A literature review
V Guerola-Navarro, H Gil-Gomez… - International …, 2024 - Springer
Entrepreneurship is one of the business forces with the greatest power to transform today's
society, due to its ability to discover and take advantage of new opportunities to satisfy …
society, due to its ability to discover and take advantage of new opportunities to satisfy …
[HTML][HTML] How does AI drive branding? Towards an integrated theoretical framework for AI-driven branding
MDS Deryl, S Verma, V Srivastava - International Journal of Information …, 2023 - Elsevier
Brands are transforming with the acceptance, adoption, and use of artificial intelligence (AI)
technologies. AI builds dynamic consumer-brand relationships that help build sustainable …
technologies. AI builds dynamic consumer-brand relationships that help build sustainable …
Do brands' social media marketing activities matter? A moderation analysis
I Khan - Journal of Retailing and Consumer Services, 2022 - Elsevier
Considering the increased interest in the role that a brand's social media marketing activities
(SMMA) play in providing better experiences, the current study examines associations …
(SMMA) play in providing better experiences, the current study examines associations …
Brand experience and brand loyalty: is it a matter of emotions?
RB Mostafa, T Kasamani - Asia Pacific Journal of Marketing and …, 2021 - emerald.com
Purpose Based on the stimulus–organism–response (SOR) model, the aim of this study is to
explore the impact of brand experience (BE) on brand loyalty, with the mediation effect of …
explore the impact of brand experience (BE) on brand loyalty, with the mediation effect of …
The influence of sellers' ethical behaviour on customer's loyalty, satisfaction and trust
H Mansouri, S Sadeghi Boroujerdi… - Spanish Journal of …, 2022 - emerald.com
Purpose This study aims to examine the relationship between sellers' ethical behaviour and
customer loyalty. The mediating effect of trust and satisfaction in the relationship between …
customer loyalty. The mediating effect of trust and satisfaction in the relationship between …
Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services
R Anbumathi, S Dorai, U Palaniappan - Journal of Retailing and Consumer …, 2023 - Elsevier
Technology and non-technology factors in OFD service contribute to attitude development
and behavioral intentions even when the core service (food) is not undertaken by the service …
and behavioral intentions even when the core service (food) is not undertaken by the service …
Emotional brand attachment and brand love: the emotional bridges in the process of transition from satisfaction to loyalty
D Ghorbanzadeh, A Rahehagh - Rajagiri Management Journal, 2021 - emerald.com
Purpose Satisfaction and loyalty as vital and strategic concepts in the marketing literature
are highly important to companies and marketers. The review of the existing literature …
are highly important to companies and marketers. The review of the existing literature …
Understanding consumers' trust in social media marketing environment
Purpose The purpose of this study was to examine the impacts of consumers' motivations (ie
remuneration, social, and empowerment) on online purchase intentions mediated through …
remuneration, social, and empowerment) on online purchase intentions mediated through …
When love matters. Experience and brand love as antecedents of loyalty and willingness to pay a premium price in streaming services
M Santos, W Schlesinger - Spanish Journal of Marketing-ESIC, 2021 - emerald.com
Purpose This paper aims to test the effects of brand experience and brand love on brand
loyalty and willingness to pay a premium price in streaming television services …
loyalty and willingness to pay a premium price in streaming television services …
Do brand relationships on social media motivate young consumers' value co-creation and willingness to pay? The role of brand love
Purpose Drawing on consumer brand relationship theory, this study aims to investigate
online brand engagement, brand trust and consumer brand identification as antecedents of …
online brand engagement, brand trust and consumer brand identification as antecedents of …