Value-capture in digital servitization

GK Agarwal, J Simonsson, M Magnusson… - Journal of …, 2022 - emerald.com
Purpose Digital capabilities in operations and delivery through constant data acquisition and
future predictions have accelerated digital servitization through reduced uncertainty. New …

Multi-objective optimization of fused deposition modeling for mechanical properties of biopolymer parts using the Grey-Taguchi method

K Kumar, H Singh - Chinese Journal of Mechanical Engineering, 2023 - Springer
The urgent need to develop customized functional products only possible by 3D printing had
realized when faced with the unavailability of medical devices like surgical instruments …

Do outcome-based contracts exist? The investigation of power-by-the-hour and similar result-oriented cases

T Grubic, I Jennions - International Journal of Production Economics, 2018 - Elsevier
Outcome-based contracts (OBCs) are claimed to be the new business model for
manufacturers. They have attracted a lot of research that identifies two types of OBCs …

Outcome-based contracting from the customers' perspective: A means-end chain analytical exploration

T Schaefers, S Ruffer, E Böhm - Industrial Marketing Management, 2021 - Elsevier
Within the context of servitization, manufacturing firms increasingly offer outcome-based
contracts (OBCs) which sell the outcome of a manufacturing process instead of the …

[HTML][HTML] To outcomes and beyond: Discursively managing legitimacy struggles in outcome business models

L Korkeamäki, M Kohtamäki - Industrial Marketing Management, 2020 - Elsevier
Outcome business models (OBMs) guarantee and deliver economic and operational results
for customers. The risk transfer from customer to provider enables the emergence of new …

Outcome-based contracts–Linking technology, ownership and reputations

RK Shanmugam, T Dhingra - International Journal of Information …, 2023 - Elsevier
Outcome-based contracts (OBC) in information technology outsourcing have attracted much
attention, but literature is relatively scarce on this topic. Though firm theories prefer hierarchy …

Quality investment as a catalyst for successful performance-based contracts: a relational view perspective

H Uvet, S Adana, H Celik, S Cevikparmak… - Journal of Business & …, 2023 - emerald.com
Purpose Performance-based contracting (PBC) has been gaining popularity over the years.
However, empirical studies investigating the impact of PBC features have been limited. The …

Supplier goal commitment in performance-based contracts: the lens of goal-setting theory

H Celik, DR Nowicki, H Uvet, S Adana… - International Journal of …, 2023 - emerald.com
Purpose This study aims to empirically test the effects of key characteristics of performance-
based contracting (PBC)(ie reward/payment scheme, increased supplier autonomy and …

[HTML][HTML] Gain-sharing in performance-based contracting: How risk and fairness drive business customers' willingness-to-switch to a gain-sharing arrangement

J Keränen, M Kienzler, A Salonen, H Terho… - Industrial Marketing …, 2023 - Elsevier
Gain-sharing arrangements, which involve the seller promising to realize a measurable
economic performance gain that is shared between the seller and customer, are used in the …

[HTML][HTML] Futures of Outcome‐Based Contracts for industrial equipment: A Disaggregative Delphi study

O Kuismanen, H Kärkkäinen, K Menon - Futures, 2024 - Elsevier
This study explores the dynamic landscape of Outcome-Based Contracts (OBCs) within
industrial equipment and investigates how external changes influence OBC feasibility …