When supply chain management (SCM) intersects with Big Data Analytics (BDA),
uncountable opportunities for research emerge. Unfortunately, how analytics can be applied …

Purpose–Theory is needed for a discipline to mature. This research aims to provide a
summary analysis of the theories being used in contemporary logistics and supply chain …

Purpose–The concept of supply chain orientation (SCO) has been described in multiple
ways in previous research. The purpose of this paper is to integrate previous descriptions …

Although implementing the marketing concept can be accomplished through frontline
employees in many service firms, very few studies have investigated the relationships …

Purpose Given the increasing intensity of highly competitive markets, this study aims to
evaluate the effect of salespeople's emotional regulation, adaptive selling and customer …

Purpose–The purpose of this paper is to examine the relative efficacies of a set of
organizational support mechanisms and personality traits in predicting frontline employees' …

Purpose–The purpose of this paper is to provide a comprehensive review of the core
literature pertaining to frontline logistics personnel and their managers that has been …

The purpose of this study is to define service orientation construct as an aspect of
personality traits, examine various scales for measuring it and review and summarize …

Sažetak Supply chain and operations management requires frequent decision making, and
decisions are importantly influenced by the personality traits and knowledge of the decision …

Bu çalışmanın amacı, konaklama işletmelerinde tüketiciyle yüz yüze iletişimde bulunan
işgörenlerin ne derece hizmet vermeye yatkın olduklarını tespit etmek ve hizmet verme …