A systematic review of the psychological literature on interruption and its patient safety implications

SYW Li, F Magrabi, E Coiera - Journal of the American Medical …, 2012 - academic.oup.com
Objective To understand the complex effects of interruption in healthcare. Materials and
methods As interruptions have been well studied in other domains, the authors undertook a …

Large scale analysis of multitasking behavior during remote meetings

H Cao, CJ Lee, S Iqbal, M Czerwinski… - Proceedings of the …, 2021 - dl.acm.org
Virtual meetings are critical for remote work because of the need for synchronous
collaboration in the absence of in-person interactions. In-meeting multitasking is closely …

My phone and me: understanding people's receptivity to mobile notifications

A Mehrotra, V Pejovic, J Vermeulen… - Proceedings of the …, 2016 - dl.acm.org
Notifications are extremely beneficial to users, but they often demand their attention at
inappropriate moments. In this paper we present an in-situ study of mobile interruptibility …

On the need for attention-aware systems: Measuring effects of interruption on task performance, error rate, and affective state

BP Bailey, JA Konstan - Computers in human behavior, 2006 - Elsevier
This paper reports results from a controlled experiment (N= 50) measuring effects of
interruption on task completion time, error rate, annoyance, and anxiety. The experiment …

If not now, when? The effects of interruption at different moments within task execution

PD Adamczyk, BP Bailey - Proceedings of the SIGCHI conference on …, 2004 - dl.acm.org
User attention is a scarce resource, and users are susceptible to interruption overload.
Systems do not reason about the effects of interrupting a user during a task sequence. In this …

Interruption science as a research field: Towards a taxonomy of interruptions as a foundation for the field

FJ Stangl, R Riedl - Frontiers in Psychology, 2023 - frontiersin.org
Interruptions have become ubiquitous in both our personal and professional lives.
Accordingly, research on interruptions has also increased steadily over time, and research …

Designing content-driven intelligent notification mechanisms for mobile applications

A Mehrotra, M Musolesi, R Hendley… - Proceedings of the 2015 …, 2015 - dl.acm.org
An increasing number of notifications demanding the smartphone user's attention, often
arrive at an inappropriate moment, or carry irrelevant content. In this paper we present a …

Understanding changes in mental workload during execution of goal-directed tasks and its application for interruption management

BP Bailey, ST Iqbal - ACM Transactions on Computer-Human Interaction …, 2008 - dl.acm.org
Notifications can have reduced interruption cost if delivered at moments of lower mental
workload during task execution. Cognitive theorists have speculated that these moments …

Investigating episodes of mobile phone activity as indicators of opportune moments to deliver notifications

JE Fischer, C Greenhalgh, S Benford - Proceedings of the 13th …, 2011 - dl.acm.org
We investigate whether opportune moments to deliver notifications surface at the endings of
episodes of mobile interaction (making voice calls or receiving SMS) based on the …

Forgetting of intentions in demanding situations is rapid.

GO Einstein, MA McDaniel, CL Williford… - Journal of …, 2003 - psycnet.apa.org
Demanding work settings often require the deferral of intended actions. In 3 experiments,
participants were to withhold a response until they encountered a task change (which …