Social influence in online retail: A review and research agenda

P Kalia, A Zia, K Kaur - European Management Journal, 2023 - Elsevier
There are numerous factors affecting online retail behavior, which are discovered in the last
two decades, but no previous study has compiled the scientific literature on social influence …

Towards dissemination, detection and combating misinformation on social media: a literature review

K Kaur, S Gupta - Journal of business & industrial marketing, 2023 - emerald.com
Purpose Social media is becoming a hub of fake content, be it political news, product
reviews, business promotion or any other sociocultural event. This study aims to provide a …

How integrated store-service quality promotes omnichannel shoppers' word-of-mouth behaviors: the moderating role of perceived relationship investment and the …

T Natarajan, DRV Raghavan - The TQM Journal, 2023 - emerald.com
Purpose The post-purchase behavioral responses of omnichannel shoppers, who mainly
rely on physical stores (acknowledged as a crucial channel in providing a seamless …

Nutrition-related information on Instagram: A content analysis of posts by popular Australian accounts

E Denniss, R Lindberg, SA McNaughton - Nutrients, 2023 - mdpi.com
Social media is a popular source of nutrition information and can influence food choice.
Instagram is widely used in Australia, and nutrition is frequently discussed on Instagram …

Building Credibility, Trust, and Safety on Video-Sharing Platforms

S Niu, Z Lu, AX Zhang, J Cai, CF Griggio… - Extended Abstracts of the …, 2023 - dl.acm.org
Video-sharing platforms (VSPs) such as YouTube, TikTok, and Twitch attract millions of
users and have become influential information sources, especially among the young …

From Adolescents' Eyes: Assessing an Indicator-Based Intervention to Combat Misinformation on TikTok

K Hartwig, T Biselli, F Schneider, C Reuter - Proceedings of the CHI …, 2024 - dl.acm.org
Misinformation poses a recurrent challenge for video-sharing platforms (VSPs) like TikTok.
Obtaining user perspectives on digital interventions addressing the need for transparency …

Improving the social performance of women-led microenterprises: The role of social media marketing actions

J Aracil-Jordá, JA Clemente-Almendros… - … Forecasting and Social …, 2023 - Elsevier
Taking the digital marketing activities carried out by female-led microenterprises as its
jumping-off point, this paper aims to accomplish two main goals: firstly, to analyze the effects …

Impact of COVID-19 on education in India: stakeholders' voice

P Kalia, B Behal, K Kaur, D Mehta - Benchmarking: An International …, 2024 - emerald.com
Purpose This exploratory study aims to discover the different forms of challenges
encountered by school stakeholders, including students, teachers, parents and …

Consumer and brand value formation, value creation and co-creation in social media brand communities

M Marchowska-Raza, J Rowley - Journal of Product & Brand …, 2024 - emerald.com
Purpose Social media has significantly impacted the value creation processes within the
consumer–brand relationship. This study aims to examine value formation processes within …

An empirical study on the implications of social media for sustainable construction and productivity in Lagos State, Nigeria

AE Oke, J Aliu, S Ukaha Onyeukwu… - Construction …, 2024 - emerald.com
Purpose Despite the growing use of Fourth Industrial Revolution (4IR) technologies in
construction, the reasons behind adopting social media in this context and its real benefits …