The effect of customer engagement on repurchase intention among Indonesia's digital banks

EAN Kwee, DTH Aruan - Jurnal Ekonomi dan Bisnis, 2024 - ejournal.uksw.edu
A new era of banking in Indonesia has arrived with digital transformation in the banking
sector. Digital banks are the main choice of young people, especially millennials and …

Key Factors Affecting Customer Retention in Digital Banking Applications in Indonesia

W Widjaya, G Michael, A Gui - 2024 Second International …, 2024 - ieeexplore.ieee.org
Digital banking has revolutionized traditional banking systems, replacing conventional
methods with advanced digital options and a broader range of digital services. This …