Local governments play a critical role in delivering services to the public. Over recent
decades scholars have begun to empirically examine the relationship between the …

Partnership working has become a central feature of British social welfare policy since 1997.
Although this development is applicable to all areas of public welfare, nowhere is it more …

Since the third edition of this authoritative volume, most of Western Europe and North
America have entered an era of austerity which has pervasive effects on programmes of …

abstract Innovation research suggests that innovation types have different attributes,
determinants, and effects. This study focuses on consequences of adoption of three types of …

We examine the relationship between a range of new public management (NPM) practices
and citizens' perceptions of service efficiency, responsiveness, equity and effectiveness in …

Studies of the association between innovation characteristics and innovation adoption at the
level of organization are scarce. This study develops direct and moderating hypotheses for …

Managerialism pervades the higher education literature in much the same way it is said to
have pervaded universities themselves. Yet, despite its ubiquity and importance …

Both practitioners and scholars are increasingly interested in the idea of public value as a
way of understanding government activity, informing policy‐making and constructing service …

There is an extensive private sector literature on organizational change management.
However, recent studies have suggested that the specific context of public organizations …

Public-sector organizations are fundamentally different from their private-sector
counterparts. They are part of the society's political organizations and are major political …