This article presents a state-of-the-art systematic review of the evolution and structure of
empirical research on customer experience in hospitality and/or tourism settings based on …

Evolving research perspectives on food and gastronomic experiences in tourism | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

The growth of neuroscience studies within tourism has been relatively slow, with limited well-
executed studies and little interdisciplinarity. The aim of this review is to stimulate the use of …

Event Studies is the only book devoted to developing knowledge and theory about planned
events. It focuses on event planning and management, outcomes, the experience of events …

Purpose To clarify inconsistencies in the emotion elicitation process and to suggest avenues
for advancing emotion research, this study aims to conduct a systematic review of emotion …

As an alternative technique to traditional self-report questionnaire, electrodermal activity
measurement can offer great accuracy in recording customers' moment-to-moment …

Studies have found that consumption emotions play an important role in understanding
tourists' behaviors. However, researchers have not sufficiently explored the impact of …

Electrodermal activity data is widely used in HCI to capture rich and unbiased signals.
Results from related fields, however, have suggested several methodological issues that …

Emotion is an intense mental experience often manifested by rapid heartbeat, breathing,
sweating, and facial expressions. Emotion recognition from these physiological signals is a …

Purpose This study aims to explore how emotionally rich collective experiences create
lasting, shareable memories, which influence future behaviours. In particular, the role of …