As a normative and ubiquitous nuisance in the service industry, customer mistreatment has
received extensive attention for its profound impacts on front-line employees'(FLEs) lagged …

The study intends to investigate the impact of servant leadership on pro-social rule-breaking
directly and through the intervening mechanism of psychological safety. More, the study also …

Understanding contemporary organizations hinges on the comprehension of rules and rule
behavior. This scholarship explores the idea of employees rule-breaking for pro-social …

Teachers are confronted with high levels of red tape in their jobs. By building on the Job
Demands-Resources model, this article investigates how red tape originating from digital …

This interview-based study investigates how primary school teachers cope with rules to
maintain their vitality. It is important to understand how teachers can keep their vitality high …

Scholars have documented how ineffective rules or “red tape”, and effective rules or “green
tape” affect a public organization's management and performance. However, they differ on …

Dobrowolne odejścia pracowników przeważnie stanowią istotny koszt dla podmiotu
gospodarczego, zwłaszcza gdy pracodawca nie spodziewa się takiej sytuacji. Literatura …

The present dissertation seeks to study the importance of working models in the relationship
between green tape and psychological safety, based upon the concepts of psychology …

Although all forms of resources are necessary for organizational success, the literature
seems to agree that human capital and its management have a substantial influence on the …

In accepting American Society for Public Administration's Dwight Waldo Award in 1996,
Herbert Kaufman reflected on his relationships with both the award's namesake and its …