The impact of dynamic price variability on revenue maximization
The objective of this article is to analyze the effect of dynamic price variability on revenue
maximization. While dynamic pricing is a common practice in tourism, this is the first …
maximization. While dynamic pricing is a common practice in tourism, this is the first …
[HTML][HTML] Can customer relationships backfire? How relationship norms shape moral obligation in cancelation behavior
While prior research indicates that establishing interpersonal interaction with customers is
mostly beneficial, this work reveals that the impact of social ties depends on relationship …
mostly beneficial, this work reveals that the impact of social ties depends on relationship …
Are all online hotel prices created dynamic? An empirical assessment
Understanding how tourist firms set their online prices is important given their growing
reliance on Online Travel Agencies (OTA). The article investigates whether the narrative of a …
reliance on Online Travel Agencies (OTA). The article investigates whether the narrative of a …
[HTML][HTML] Hotels, prices and risk premium in exceptional times: The case of Milan hotels during the first COVID-19 outbreak
The COVID-19 outbreak affects hotels by changing demand and supply. We investigate the
case of Milan, the outbreak epicentre in Europe, by studying the hotels' reaction before …
case of Milan, the outbreak epicentre in Europe, by studying the hotels' reaction before …
How displaying price discounts can mitigate negative customer reactions to dynamic pricing
A Keller, M Vogelsang, D Totzek - Journal of Business Research, 2022 - Elsevier
Dynamic pricing has great potential to increase retailers' profits, but it also creates a risk of
negative customer reactions. This paper examines whether and how price discount displays …
negative customer reactions. This paper examines whether and how price discount displays …
Antecedents of brand hate: mediating role of customer dissatisfaction and moderating role of narcissism
The purpose of the current study is to investigate the impact of antecedents of brand hate
with the mediating effect of customer dissatisfaction and moderating effect of narcissism in …
with the mediating effect of customer dissatisfaction and moderating effect of narcissism in …
Competition patterns, spatial and advance booking effects in the accommodation market online
We study the characteristics of dynamic competition online in the accommodation market by
exploiting daily best available rates (BAR) provided by online travel agencies, up to 28 days …
exploiting daily best available rates (BAR) provided by online travel agencies, up to 28 days …
Oops, the price changed! Examining tourists' attribution patterns and blame towards pricing dynamics
The rise of algorithms in the travel industry has complicated the pricing dynamics of travel
products and services. This research examines tourists' cognitions of how personalized …
products and services. This research examines tourists' cognitions of how personalized …
A measure of revenue management orientation and its mediating role in the relationship between market orientation and performance
This research conceptualizes revenue management as a specific strategic orientation—that
is, the belief, and the processes that guide this belief, that revenue management leads to …
is, the belief, and the processes that guide this belief, that revenue management leads to …
Personal antecedents of perceived deceptive pricing in online retailing: the moderating role of price inequality
IP Riquelme, S Román - Electronic Commerce Research, 2023 - Springer
This research examines the personality, cognitive and emotional antecedents of deceptive
price perceptions that occur in price inequalities. We draw on appraisal theories to examine …
price perceptions that occur in price inequalities. We draw on appraisal theories to examine …