E-SATISFACTION AND E-LOYALTY: THE ROLE OF BRAND IMAGE AND E-SERVICE QUALITY

S Tirtayasa, J Jufrizen, WS Pirari… - … (Jurnal Ekonomi dan …, 2024 - ejournal.stiesia.ac.id
The effect of brand image and e-service quality on e-loyalty is mediated via e-satisfaction, as
this study's empirical evidence demonstrates. Four variables are used in the study model …

[PDF][PDF] Integrated perspective of eco-innovation, green branding, and sustainable product: a case of an emerging economy

W Jinliang, KY Chau, F Baei, M Moslehpour… - Economic research …, 2023 - hrcak.srce.hr
Climate complexities and environmental problems not only brought changes in
organizational practices but also changed the consumer purchasing pattern. Consumers …

The mediating role of customer satisfaction between antecedent factors and brand loyalty for the shopee application

SG Zaato, NR Zainol, S Khan, AU Rehman… - Behavioral …, 2023 - mdpi.com
Lately, smartphones have had a significant impact on how individuals act, mainly when they
shop. In Malaysia, Shopee is the online shopping website that has garnered the most traffic …

Perkembangan E-commerce: Analisis Dominasi Shopee sebagai Primadona Marketplace di Indonesia

Z Alamin, S Sutriawan, F Fathir… - J-ESA (Jurnal …, 2023 - ejournal.iaimbima.ac.id
Dalam era situs jual beli online, peningkatan penggunaan internet secara signifikan
berkontribusi positif terhadap perkembangan industri e-commerce di Indonesia. Tujuan dari …

A Comprehensive Review of E-service Quality and Comparative Study Between Online Pharmacies in India: 1mg and PharmEasy

R Kumar, U Patil - Jindal Journal of Business Research, 2024 - journals.sagepub.com
E-pharmacies have become the latest trend all over the world, especially since the COVID-
19 pandemic started in 2019. While buying online, along with the products/medicines in …

An Integrated Multi-Criteria Decision Analysis and Structural Equation Modeling Application for the Attributes Influencing the Customer's Satisfaction and Trust in E …

YT Jou, CS Saflor, KA Mariñas, HM Manzano… - Sustainability, 2024 - mdpi.com
Since the COVID-19 pandemic has forced most industries to embrace an online platform
utilizing technological breakthroughs, it has significantly impacted our daily lives …

Usability Testing of ITTS MART v2. 0 through Customer Satisfaction Index (CSI) Measurement using the E-SERVQUAL Model

RA Zunaidi, I Yulianita, PS Putra… - Sistemasi: Jurnal Sistem …, 2024 - risetindragiri.org
The current advancement in information technology brings convenience to users, especially
in accessing the internet, including through mobile devices like smartphones. The rapid …

The Influence of E-Banking Service Quality, Marketing Communication, and Corporate Image on Customer Satisfaction and Its Impact on Customer Loyalty (Survey on …

N Nurochani, E Jusuf, U Juju - Jurnal Manajemen Industri dan …, 2023 - jurnal.poltekapp.ac.id
The success of the performance of Bank Syariah Indonesia in East Priangan, West Java
(BSI), one of which will depend on the quality of marketing management carried out by BSI …

The Influence of E-Service Quality and Service Features on Customer Trust in Gojek Application Users

FW Maulana, KP Arrochimmi… - … of Tourism and …, 2024 - journal.mediadigitalpublikasi.com
This research was conducted to analyze the influence of E-Service Quality and Service
Features on Customer Trust among Gojek application users. The data in this research was …

Can Instagram Attributes Affect Store Loyalty Mediated by Application Engagement and Interaction Intentions?

EYH Palenewen, G Ariadi - JDM (Jurnal Dinamika Manajemen), 2023 - journal.unnes.ac.id
The amplifying importance of Instagram and its flourishing embracing proposes a massive
prospect for firms to promote their products that deliver an endeavor to identify customers' …