This study examines crisis planning in a survey of small businesses. It specifically focuses
on the perceived importance of crisis planning by small business managers. In particular, we …

Few organisations avoid the experience of crisis management. Some time during their life
they are confronted with some type of crisis that may strain their resources and distract them …

Crisis management seeks to minimize the impact that crisis events have on organizations.
While the crisis management literature is replete with studies of large organizations in …

Global financial crises of 2007–2011 have created tremendous impact on Swedish
organisations, particularly small and medium-sized enterprises (SMEs). In such a context …

Resilience, in an organizational sense meaning the ability to withstand crises and
disturbances, has become a keyword during the last ten years. It is associated with …

Organizational crises are inevitable and place a significant demand on resources, diverting
firms from their central focus on serving customers. Effective crisis management can …

L'avvento della comunicazione digitale e la pervasività dei social media hanno radicalmente
modificato il contesto nel quale agisce la comunicazione di crisi. Il volume affronta il …

Exploring the entrepreneurial actions of firms continues to be popular in management
research, whereas literature on disruptions caused by business threats in those firms is …

A crisis refers to an unpredictable event that can seriously threaten an organization. Crisis
readiness is an integral part of the crisis management process and refers to the level of …

The rise of social media has brought an increasing interaction between customers and
business. Anyone can share thoughts and opinions with anyone else. This new technology …