[HTML][HTML] Servitization: A contemporary thematic review of four major research streams

C Raddats, C Kowalkowski, O Benedettini… - Industrial Marketing …, 2019 - Elsevier
Servitization describes the addition of services to manufacturers' core product offerings to
create additional customer value. This study aims to identify the key themes and research …

[HTML][HTML] Servitization and deservitization: Overview, concepts, and definitions

C Kowalkowski, H Gebauer, B Kamp, G Parry - Industrial Marketing …, 2017 - Elsevier
The topic of servitization has generated a considerable body of research and many
conferences, as well as industry engagement. Yet, despite the extensive literature …

Performance effects of digital technology adoption and product & service innovation–A process-industry perspective

H Blichfeldt, R Faullant - Technovation, 2021 - Elsevier
European manufacturing companies face increasing pressure to adopt digitalization
technologies discussed in the emerging paradigm of Industry 4.0. On the other hand …

The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization

M Kohtamäki, V Parida, PC Patel, H Gebauer - … Forecasting and Social …, 2020 - Elsevier
The present study investigates the effect of the interaction between digitalization and
servitization on the financial performance of manufacturing companies. We challenge the …

[HTML][HTML] Digital servitization business models in ecosystems: A theory of the firm

M Kohtamäki, V Parida, P Oghazi, H Gebauer… - Journal of Business …, 2019 - Elsevier
This study extends the discussion of digital servitization business models by adopting the
perspective of the theory of the firm. We use four theories of the firm (industrial organization …

Triangulation in industrial qualitative case study research: Widening the scope

J Farquhar, N Michels, J Robson - Industrial Marketing Management, 2020 - Elsevier
The particular qualities of case study research have enabled the advancement of theory in
industrial marketing research through revealing rich insight into context-specific …

Managing digital servitization toward smart solutions: Framing the connections between technologies, business models, and ecosystems

M Kohtamäki, R Rabetino, V Parida, D Sjödin… - Industrial Marketing …, 2022 - Elsevier
The present study extends the discussion on product manufacturers' digital servitization
toward smart solutions by outlining and reviewing the existing literature on digital …

[HTML][HTML] On the road to digital servitization–The (dis) continuous interplay between business model and digital technology

Y Chen, I Visnjic, V Parida, Z Zhang - International Journal of …, 2021 - emerald.com
Purpose The authors seek to understand the process of digital servitization as a shift of
manufacturing companies from the provision of standard products and services to smart …

[HTML][HTML] Capabilities of digital servitization: Evidence from the socio-technical systems theory

C Münch, E Marx, L Benz, E Hartmann… - … Forecasting and Social …, 2022 - Elsevier
Driven by pressures for sustainable development and disruptions such as the COVID-19
pandemic, manufacturing companies in the 21st century are affected by two intertwined …

The role of digital technologies for the service transformation of industrial companies

M Ardolino, M Rapaccini, N Saccani… - … journal of production …, 2018 - Taylor & Francis
The role of digital technologies in service business transformation is under-investigated.
This paper contributes to filling this gap by addressing how the Internet of things (IoT), cloud …