This research aims to shed new light on peculiar on-board working conditions by adopting
the widely recognized and well-established job demands–job resources theory and …

The purpose of this study is to examine the multi-dimensional structure of the hotel
servicescape to understand its impact on customer's behavioral intentions through multi …

This paper focuses on the IT consultancy sector, an area of strategic importance within the
Spanish economy and its mains aim is to analyse the impact that the support perceived by …

Purpose Experience and value creation have become integral themes for tourism service
providers. This study aims to understand the role of different types of experiences in …

The cruise dining experience is one of the core elements of the overall cruise travel
experience as guests fulfill their cognitive and affective needs in this pleasant environment …

This study adopts a novel mix of scientometrics, theme-based, citation-based systematic
review and interpretative aggregation approach (STCSR-IA) with the Preferred Reporting …

Background: The purpose of this study is to analyse the impact that occupational health and
safety policies have on employees' work and organisational commitment and, in turn, on …

Cruise Operations Management provides a comprehensive and contextualised overview of
hospitality services for the cruise industry. As well as providing a background to the cruise …

Cruise tourism is an important and growing source of visitors to destinations. To expand our
knowledge of this phenomenon, this study incorporates three new drivers into the analysis of …

Abstract The coronavirus disease 2019 (COVID-19) pandemic has had an unprecedented
impact on the entire cruise industry. This research aims to provide an understanding of the …