The present paper establishes an explicit multi-dimensional state space collapse (SSC) for
parallel-processing systems with arbitrary compatibility constraints between servers and job …

We consider a multiclass, multiserver queueing system, in which customers of different types
have heterogeneous preferences over the many servers available. The goal of the service …

This dissertation examines the performance analysis and design of multi-class multi-server
bipartite queueing systems under a FCFS-ALIS service discipline. The class of queueing …