There are several factors that can influence consumer satisfaction, namely service quality
and product quality. It is impossible to produce quality products and services without quality …

Services in general are intangible and cannot be fully owned by consumers. Consumers pay
in return for the convenience, service and satisfaction they receive from the service, not for …

The existence of very busy peak periods is a problem in itself for service marketing. From the
data above, it can be said that many outlets do not necessarily have high consumption value …

Latar belakang: Di masa pandemi, edukasi mencuci tangan dan memakai masker sudah
banyak dilakukan melalui berbagai metode dan media. Apakah edukasi tersebut telah …